Gifts For Professionals DID NOT RECEIVE SECOND ARMY COFFEE MUG OR REFUND! Savannah Georgia
My sister had purchased two U.S. Army coffee mugs from this site (for my birthday) and only one was delivered. Made several contacts to this business regarding my second mug or to receive a refund by phone, emails, Facebook...no response! I reported them to Better Business Bureau but even they weren't able to get a hold of them as well.
This still angers me. This business should know "not" to disregard customers or rip people off...including those who served their country! Shame on you!
The following attached is my response from the Better Business Bureau:
Dear Mark M. Oxxxxxx : This message is in regard to your complaint submitted on 3/1/2016 against Gifts for Professionals. Your complaint was assigned ID 11181341. The Bureau has closed this complaint and noted that the business did not respond to the complaint. This complaint will be reflected on the company's BBB Reliability Report with the following language: "The company failed to respond either to the consumer or the Bureau t...o the complaint(s) filed." The text of your complaint may be publicly posted on the BBB web site (BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information in describing the nature of your complaint. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. BBB may edit your complaint to protect privacy rights and to remove inappropriate language. If you wish to further pursue the issue, you might contact a legal advisor or the Attorney General's office. Please feel free to contact us with any further questions. Regards, Nathan Oie The Better Business Bureau