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  • Report:  #408202

Complaint Review: Gigaweb.com

Gigaweb.com Stole my money Florida Florida

  • Reported By:
    Fargo North Dakota
  • Submitted:
    Mon, January 05, 2009
  • Updated:
    Wed, January 28, 2009

I discovered this website during a search for a specific gift. I also found other gifts on this website as well so I ordered 7 things on Dec 26th. I checked the next day and it still said that my order was pending. On the 3rd day after making the order I noticed the money had been retrieved from my bank acct but still pending on the website. I sent four emails and tried to call numerous times but no answer on the phone, just a hang up. My husband then discovered this website on Rip Off Report.com and stated that I should file a report. As of today, 01/05/09, I haven't heard or recieved anything via email, mail or phone as to where my merchandise is and if infact it was going to be ordered.

Mellonie
Fargo, North Dakota
U.S.A.

1 Updates & Rebuttals


Support@gigaweb.com

Boca Raton,
Florida,
U.S.A.

Gigaweb.com Customer Service

#2UPDATE Employee

Wed, January 28, 2009

I am sorry to hear you had a problem with your order at Gigaweb.com

We strive to offer good customer support, however there can be errors made from time to time.

If there are still any problems with your order, please let us know so we can correct them for you.

Best Regards,
Gigaweb.com
Customer Support

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