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  • Report:  #1168588

Complaint Review: Gilmour

Gilmour - Robert Bosch Tool Corp. Replacement policy change Peoria Illinois

  • Reported By:
    The Boat Man — New York New York
  • Submitted:
    Sat, August 09, 2014
  • Updated:
    Sat, August 09, 2014
  • Gilmour
    One Sprinkler Lane
    Peoria, Illinois
    USA
  • Phone:
    309/690-2200
  • Category:

Gilmour, for many years, had a liberal replacement policy. The following has now appeared on their website:

Effective November 1All claims against the replacement policy require valid proof of purchase and may be subject to a five dollar shipping and handling charge.

 

There is no year noted when this change occurred. And I could not find this new policy printed on any of the packaging of their products in stores.

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