Giovanni Giovanni had a spectacular advertisement on TV for this roll out keyboard. After two weeks there has been no delivery and there is no way to contact them. They have my money and I have no roll out keyboard. www.Giovanni.com Nationwide
I order a roll out Keyboard on December 9, 2007.
When it was not delivered after two weeks, I referred back to my confirmation.
There is no customer service number on the confirmation. There is a place for the customer service number but it is left blank. I have no way to contact them.
M XXXXXXXX
Broomall, Pennsylvania
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
1 Updates & Rebuttals
Snitch
Palm Desert,California,
U.S.A.
Customer Service Number
#2Consumer Suggestion
Tue, January 01, 2008
I, too, have ordered a piano from Giovanni. I checked their website and here is their customer service information :
Customer Service
Giovanni Piano is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to contact us from the information provided below.
Giovanni Piano
P.O. Box 3179
Wallingford, CT 06494
Customer Service number 1-800-430-5501
Customer service hours are:
8:30 am 10:00 pm EST M-F
Please allow 24 hours from the time you placed your order for customer service to have a record of your order. Your order will ship in 2 to 6 weeks. Your credit card will not be charged until your order ships.
We cannot accept returns or honor warranties from products sold from any other merchant or vendor. Products purchased at a store or seller must be returned to the merchant according to their return guidelines.
Hope this helps!