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  • Report:  #11820

Complaint Review: GGW / M.R. A. Videos

Girls Gone Wild GGW / M.R.A. Videos rip-off *Consumer Suggestion

FOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2

  • Reported By:
    — Elkton MD
  • Submitted:
    Thu, January 17, 2002
  • Updated:
    Fri, January 18, 2002
  • GGW / M.R. A. Videos
    PO Box 9231
    Sylmar, California
    U.S.A.
  • Phone:
    do not have
  • Category:
    Video Stores
*0: You don't need anyone's permission to get your money back.

I ordered a video of the TV. I asked for just the one tape for $9.99. This company has sent me a tape every month or so and have charged my credit card $23.00 each time. I cannot contact them because they don't have a phone number and they will not respond to my many request to credit my account by the letters I have sent them. Please help!

Mary
Elkton, MD

1 Updates & Rebuttals

You don't need anyone's permission to get your money back.

#20

Fri, January 18, 2002

They filed the following rebuttal to the above Rip-Off Report:

Their email: TheFraudChick@aol.com
Their name: The Fraud Chick

Their relationship to the company: Consumer Suggestion

Rebuttal:
You don't need anyone's permission to get your money back. Here's an interesting tidbit--the US Postal Service has a law on the books that allows for consumers to keep anything sent unsolicited. You've made every good faith attempt to contact them to arrange to send the items back and get a credit.

By law you can keep the goods and file for a fraud charge back with your credit card company. I guarantee that will get them calling for the videos. If you ask me you should mail back Girls Gone Wild and file a charge back with your credit card company for that as well. You can't keep Girls Gone Wild because you ordered that.

Enjoy your free videos.

The Fraud Chick

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