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  • Report:  #22594

Complaint Review: ggw/mra video

Girls Gone Wild, MRA Video drafting money from bank account without my consent victimized many consumers fraud ripoff Hollywood California

FOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2

  • Reported By:
    — albuquerque nm
  • Submitted:
    Wed, June 12, 2002
  • Updated:
    Thu, June 13, 2002
  • ggw/mra video
    po box 150
    hollywood, California
    U.S.A.
  • Phone:
    323-965-8710
  • Category:
    Video Stores
*Consumer Suggestion: how to stop them

Mra video has been drafting money from my account without my knowledge or consent. I ordered one time and I did not want anymore videos after that because they suck anyway. They claim that they have been sending me videos, which I have neither wanted or recieved. I had moved so they should have been returned to the sender automatically anyways.

When i called the customer service # the operator named Omar was very rude and un cooperative in assisting me with my problem. When I asked for a cancellation verification # he said there was none. When I asked for a supervisor he hung up on me.

Victor
Albuquerque, New Mexico

1 Updates & Rebuttals

anti

ny,
New York,

how to stop them

#2Consumer Suggestion

Thu, June 13, 2002

1./Send a letter about the cancellation to
MRA VIDEO
POBOX 150,
Hollywood, CA 90078
2./ Call (323) 965 8710
3./ Send e-mail to: cancel@mravideo.com

Make a copy of your letter, print the e-mail, then go to your bank, and show them, that you DID try in good faith to stop them.
Bank will give you an affidative to fill out, and help to stop further withdrawing.

Respond to this Report!