Complaint Review: GLAMOUR

Monday, November 22, 2004

I filled a paper in a perfume shop Located in Puerto Rico. The name, telephone number and address of the Perfume shop as follow:
PERFUMANIA
(787) 745-2290
Plaza Centro
Caguas, PR 00778

The Perfume shop owner told me that they paid for their clients to received a one year of Glamour, I agree to received it and give my address. Next thing I know I started to received an invoice from the Credit Department for $12.00 with an account status of Delinquent, I got scared and send them a money order from the Travelers Express company, Inc. Drawer P.O. Box 9476 Minneapolis, MN 55480 1800 542-3590. Money order #43944331706 for $12.00. At the same time I talked to the perfume shop owner and she told me I did not have to pay one cent because they already paid. At this point I still received the invoice with the delinquent note and Glamour is treading to send my credit to a nation-wide collection agency.

At this time I had send two $12.00 money order and my account do not clear. I do not have a phone number where to call Glamour and straight out this problem only the PO BOX address and email. I will send Glamour a Certified letter with a copy of the invoice and the money order stub. Hopefully this will help me.
Glamour PO Box 37687
Boone, Iowa 50037-0687

Please help,

Gladys
Reading, Pennsylvania
U.S.A.