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  • Report:  #1423777

Complaint Review: Glamour Shots Perimeter Mall Sandy Springs/Dunwoody GA

Glamour Shots Perimeter Mall, Sandy Springs/Dunwoody, GA Bad service, bad product, overpriced. Atlanta Georgia

  • Reported By:
    Viola — Atlanta Georgia United States
  • Submitted:
    Thu, January 18, 2018
  • Updated:
    Thu, January 18, 2018
  • Glamour Shots Perimeter Mall, Sandy Springs/Dunwoody, GA
    Atlanta, Georgia
    United States
  • Phone:
  • Category:

Previous good experience, but this location was incompetent.  30 minute session, was 4 hours up and down on the floor -  physically painful for a 70 year old person.

 Makeup person minimally qualified and did not comb out hair, as I was instructed she would.  When I returned to the car for clothes, they let my 2 small dogs out of carrier and loose in the filthy place.  One usually BITES!  Photographer was minimally qualified. 

I was promised the photo for my terminally ill husband in a nursing home  -  for Christmas.  When I called to check, I was told the photos were not ready  They say they called me, but, if so, they did not leave a recorded message. I called the them after that date and was told photos were NOT ready.  Christmas Photos are useless in January ! 

What was prepaid for one framed 5 x 7 ended up paying over $500.When I got the photo, it was only partially retouched - not a professional job and the top of the head was cropped off! 

The manager would not give her name but is described as short, fat and dark and rude. When I went to pick up the photos, the shop had moved with no forwarding loction on the door.  I finally locted them in Sandy Springs.  This was an entirely miserable excuse for a quality experience.

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