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  • Report:  #1258636

Complaint Review: GLASSESUSA.COM

GLASSESUSA.COM BEWARE OF GLASSESUSA Internet

  • Reported By:
    JEFFREY P — PEBBLE BEACH California USA
  • Submitted:
    Fri, October 02, 2015
  • Updated:
    Fri, October 02, 2015

Glassesusa is without doubt the worst company I have found. They make mistakes on orders. When they make a mistake, you have to call customer service to have the problem they created corrected. The first time I called customer service, I was on hold for one hour 52 minutes and had to hang up before they answered. The second time I called, I was on hold for two hours 37 minutes before they answered. This is unconscionable. Before placing an order with this company, call their customer service number (800-917-7083) to see how long you will have to hold when you have to call to have them correct mistakes they made on your order. Do you really want to patronize a company that will keep you on hold for hours?

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