Glen Lerner REVIEW: Customer Satisfaction Commitment, Personal injury specialists. Glen Lerner is dedicated to client satisfaction. The law firm has implemented strategic changes focusing on finding ways to help clients have a clearer understanding on the possible outcomes of their case and more frequent status updates.
I called this Glen Lerner & Associates because I saw a ad on tv one night that stated "If you were injured while in the military since 2001, even if injury not related to military service, you may qualify for $100,000 TAX FREE BENEFIT"
When the girl answered she stated "what topic are you calling about?" I told her I had seen the tv ad and wanted to know more. Then she asked if I was in the military from 2001 to the present. I told her I got out in early 2001. That is when she stated they were only taking people that were in the military from Oct 2001 to the present. I then asked "so, even tho I'm 100% service connected disabled since I got out in early 2001 I don't qualify for your program? Then she just hung up on me without a word!
Talk about PISS POOR CUSTOMER SERVICE!!! If this is the kind of people this Glen Lerner & Associates employes I would never talk my business there!! This occurance leads me to believe the previous complaints about this business!! Thank God there are lawyers around that at least care about the people they encounter & service.
Be very careful before you hire these people!