Global Asset Recovery ripoff, poor customer service, refuses to talk, release information about someone elses contract Bethpage New York
I had a car repoed by Global Asset Recovery Inc. Assigned by Ford Credit the car was taken to Globals storage yard in which Seth Rose claimed it was not Mr Rose claimed that the car was towed to Adesa Long Island on the same day but the person we spoke to by the name of stacy said the car arrived there on 02/02/2005.
Today is 02/10/2005 and we got the car back and my complaint is there is a dent above the driver front wheel that was not there upon pick up of the car. The auction company Adesa gave us a report of the damage to the car when it arrived there on the 2nd of this month but lets remember Mr. Rose from Global said the car was taken there the same day it was picked up on 01/25/2005. So where was the car? So today i called the person i spoke to prior to the repo from Global by the name of Jim and he not find the file on the car so he said he will call me back. A hour goes by and he calls back long time to find a file that was just created. My guess is that there is not damage report and they called Adesa to find out the damage they had. Because when we called Ford Credit they have nothing on file that there was a dent there, for which Global has to give them a report. And now all of a sudden they have a report with the damage, that ford does not.
Great company right I talked to Mr Rose tonight and he asked my name and if I was on the contract and I said no, because he can not give me any information if i am not. Besides what he said he started to tell me that the car was picked up on above date and was taken to Adesa and was never in his yard. But then the story changes and now the car was taken to Adesa on 02/01/2005. So I asked him for there damage report and he said they will not release it because the bank has a copy. Well the plot thickens we contact Ford and guess what they dont send a report according to Ford they Give a verbal of what is wrong with the car.
So i asked Mr. Rose the only way i can get a copy is to subpoena the records and he said yes. So I tried to call him back and he said he has nothing more to talk about with me (he should have not been talking to me in the 1st place so he said before) and hung up the phone. So i called my Father who is on the contract and refused to talk to him either so some choice words were said and then Mr. Rose claims this call is recorded Hmmm I believe that is against the law because no one or no machine said this call is being recorded. So we plan on taking this to the state police and file a report and what ever else that has to be done in order to find out how the dent got there.
Troy
Kings Park, New York
U.S.A.
3 Updates & Rebuttals
Troy
Kings Park,New York,
U.S.A.
Rebuttal to the alleged company
#4Author of original report
Fri, February 11, 2005
805. Communication in connection with debt collection [15 USC 1692c]
COMMUNICATION WITH THIRD PARTIES. Except as provided in section 804, without the prior consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a post judgment judicial remedy, a debt collector may not communicate, in connection with the collection of any debt, with any person other than a consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector.
In response to what the President of global said he did break the FDCPA regulations, the first paragraph of his rebuttal says it all. He was contacted by a third party and he was aware of it, because the actual email that was sent to him in fact had my name and company website included as a closing of the email, not the owners name. Global went to my website, the 3rd party, from IP Address 24.187.142.35 and went to the contact us page and called me, the third party directly at 5:51PM 02/10/2005. At this point he had no idea of what was going because he said the car was dropped of the same day it was picked up and I, the third party, stated that was impossible because Adesa did not get the car until 6 days later, so now all of a sudden I, the third party, was told I was right. Global went on and told me that his yard person said it was damaged when it got there and that the damage report said it was also.
So like he stated in the first paragraph "at no time was the debtor told a difference in dates, he just said in his rebuttal that it was against the FDCPA regulation to talk to a third party.
Then in paragraph two he states that "when the actual alleged owner called to discuss the alleged damage" so basically he just admitted he new he was talking to a third party at 5:51PM 02/10/2005 because he call me the third party.
Today we called Adesa and they are looking up the report from Global and also was turned over to someone higher than the person we spoke to.
But do you want to here something funny she got us confused with another claim, we asked her if it was the same company and she said she can not answer that. So what do you think but this company has an impeccable record of 9 years. Because if it was not she would have simple stated no.
Troy
Kings Park,New York,
U.S.A.
Rebuttal to the alleged company
#4Author of original report
Fri, February 11, 2005
805. Communication in connection with debt collection [15 USC 1692c]
COMMUNICATION WITH THIRD PARTIES. Except as provided in section 804, without the prior consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a post judgment judicial remedy, a debt collector may not communicate, in connection with the collection of any debt, with any person other than a consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector.
In response to what the President of global said he did break the FDCPA regulations, the first paragraph of his rebuttal says it all. He was contacted by a third party and he was aware of it, because the actual email that was sent to him in fact had my name and company website included as a closing of the email, not the owners name. Global went to my website, the 3rd party, from IP Address 24.187.142.35 and went to the contact us page and called me, the third party directly at 5:51PM 02/10/2005. At this point he had no idea of what was going because he said the car was dropped of the same day it was picked up and I, the third party, stated that was impossible because Adesa did not get the car until 6 days later, so now all of a sudden I, the third party, was told I was right. Global went on and told me that his yard person said it was damaged when it got there and that the damage report said it was also.
So like he stated in the first paragraph "at no time was the debtor told a difference in dates, he just said in his rebuttal that it was against the FDCPA regulation to talk to a third party.
Then in paragraph two he states that "when the actual alleged owner called to discuss the alleged damage" so basically he just admitted he new he was talking to a third party at 5:51PM 02/10/2005 because he call me the third party.
Today we called Adesa and they are looking up the report from Global and also was turned over to someone higher than the person we spoke to.
But do you want to here something funny she got us confused with another claim, we asked her if it was the same company and she said she can not answer that. So what do you think but this company has an impeccable record of 9 years. Because if it was not she would have simple stated no.
Seth
Hicksville,New York,
U.S.A.
Alleged Damage Claim / 3rd Party Disclosure
#4REBUTTAL Owner of company
Fri, February 11, 2005
I was contacted in reference to the alleged damage on this particular vehicle. After thorough investigation it appears that the damage was in fact present on the vehicle at the time it was recovered for being in default of a financial obligation with their lender. I have documentation proving the damage existed and I also have the same documentation signed by a representative of the auction that took possession of the vehicle. At no time was the debtor told a difference in "dates" as described in the complaint. Furthermore discussing any particulars with a 3rd party is against the FDCPA regulations.
When the "actual alleged" owner called to discuss the alleged damage, he was irate and refused to speak at a moderate tone and proceeded to use foul language. All complaint phone calls are recorded to be used in the event of litigation. The callers were in fact made aware of the recording taking place which can be verified by the appropriate parties if the need arises.
In closing I would like to emphasize the fact that every citizen has the right to contact the local Civil Court in the jurisdiction where the alleged damage originated and file a claim. Attempts to "smear" my companies name and/or character will be ignored. We will vigorously defend any and all actions brought against us with great swiftness. Please remember that all claims must be proved beyond a reasonable doubt. Definition: "You must have actual photographs of the vehicle being picked up by my company showing NO damage on the vehicle." If you do not have this your case will be impossible to prove.
Good luck with your "claim." I would interpret this as a "financially scorn" individual trying to recoup money from a business that has an impeccable record for the past 9 Years.