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  • Report:  #510884

Complaint Review: Global Cash Access ATM Machines

Global Cash Access ATM Machines Charged my bank account money that I did not receive. Internet

  • Reported By:
    Annette — Orange Texas USA
  • Submitted:
    Sat, October 17, 2009
  • Updated:
    Sat, October 17, 2009
  • Global Cash Access ATM Machines
    www.globalcashaccess.com
    Internet
    United States of America
  • Phone:
  • Category:

I visited the Delta Downs Casino in Lake Charles, La. on October 1, 2009. I went to the ATM to withdraw 200.00 and was given a receipt to take to the Casino Cage to receive the cash. I was not aware that my ID card had expired on my birthday in September. Because of the expired card they could not issue me the cash. The transaction was voided, I was issued the void slip and told that my account would not be charged. On October 7, 2009 my account was debited 207.95. I have spoken to them on the phone and told that this ammount would be refunded, but no refund has been issued yet and today is October 17, 2009.

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