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  • Report:  #1503585

Complaint Review: Global Cash Card

Global Cash Card My account was hacked and they refused to give me my funds back. Fontana CA

  • Reported By:
    Lorenzo — Fontana CA United States
  • Submitted:
    Tue, January 05, 2021
  • Updated:
    Tue, January 05, 2021

My employer decided to go paperless checks and gave us two options, 1 being a direct deposit and the other being Global Cash Card. I went with Global Cash Cards and noticed small amounts of money were being taken off my card. I guess some blind fees. I received my paycheck and I had the money sitting on my card for a couple of days, I went to the atm for a cash advance and I was getting an insufficient funds message.

I called the number located on the back of the card and was told my balance was three dollars instead of the twelve hundred dollars that I was expecting. I was then told to four transactions processed in two different cities that I was not in. I was told that they will send out the paperwork that I will need to have notarized. Before I received the documents I received a letter dated the date of the conversation denying my claim stating no error and the charges were valid.

My entire paycheck that I worked so hard for was gone. I attempted to call them continuously and only told to wait for the paperwork. This went on for some time so, I decided to write a letter and I never received a response from anyone at the company. My money is gone and a proper investigation was never done. This company is a scam and I advise you to stay away. 

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