Global Life Enhancements Herbal Smoke Shop ripoff dishonest fraudulent thieves Internet
During the summer of 2005 (I no longer have the exact date) a friend and I split the cost of an order totaling about $65. I paid using my credit card and had the items shipped to my friend's house which is where I am now living. 2 weeks went by and there was no package. So I sent e-mail after e-mail with no response. I tried calling only to receive a recorded message saying to leave a phone number for someone to call me back. I left a message three times, but no one called back. After all the attempts of contacting them I finally gave up. I have since lost all e-mail and order confirmations and have no real way to prove that I paid for the items.
Only recently did I find out about this website, and I wish I would have found out about it much earlier. After a friend told me about it I browsed around and found Global Life Enhancements in the list and read through the many reports which were similair to mine. Though it is probably impossible for me to receive the items that I paid for, I would still like to write a report to add to this company's bad reputation.
I would advise anyone thinking of purchasing anything from Herbal Smoke Shop to spend their money elsewhere as there are many other online stores with very good reputations offering the same products at a much lower price.
Ben
Naperville, Illinois
U.S.A.
4 Updates & Rebuttals
Derek
Somers Point,New Jersey,
U.S.A.
Ben I have no emails from you
#5UPDATE Employee
Wed, January 25, 2006
Ben, I am not getting your emails. Obviously I want to help you, or I would not be on here responding to your inquiries! email me direct derek@herbalsmokeshops.com Also, post your email here in case I do not receive your email, I can email you! I am trying to help you :)
or call me 9am to 3pm eastern time 866-437-2748
regards
derek
customer service manager
Ben
Naperville,Illinois,
U.S.A.
Still no response
#5Author of original report
Thu, January 19, 2006
I also have sent Derek an e-mail directly, twice. I also sent two "Shipping Lost and Recovery" forms on the herbalsmokeshop website (http://www.herbalsmokeshop.com/loss-recovery.html) I will try calling the other number that is floating around in these reports, but I doubt that will get me anywhere...
Shaun
Amherstburg,Ontario,
Canada
Derek's Lies - Dont bother doing business with a corrupt company like this; they will just take your money and make excuses why you didnt get our order.
#5Consumer Comment
Thu, January 19, 2006
I have attepmted to contact Derek, the so called "customer service manager" 4 times now and have not recieve a single response! I'm starting to think that his rubuttals are more of a PR move then actual truth. My original order was sent back in June 2005 (which i didnt recieve) and he has done nothing to help me out. I cant even get a response from him to let me know whats going on. Dont bother doing business with a corrupt company like this; they will just take your money and make excuses why you didnt get our order.
Derek
Somers Point,New Jersey,
U.S.A.
Contact me if you have any issues
#5UPDATE Employee
Wed, January 18, 2006
If you have ANY problems with ANY purchase from our company, all you have to do is contact me. There is a lost package claim form on our website that you can fill out, or contact me direct at derek@herbalsmokeshops.com or call me direct at 866-437-2748. We had a problem with the us postal service stealing packages and started using fedex on dec 1 05. If your package was lost or stolen, I am happy to replace it, just let me know! regards, derek customer service manager GLE inc