Complaint Review: Global Living

Hi sir or madam:
I am hoping you can help me. Last month I got a call from a representative of global living 155 st. suite 1 massena, new york 13662-1174. They told me that had an outstanding bill due and that the old credit card number I had given them was not in effect anymore. I did not even know I had Global Living so I asked the girl to sent me out a bill. She told me she could not do that. She said I had to give her a new account number and and verify all my address and name on a voice machine, which I did do. Then I specifcally asked her over and over is this account closed she said yes. I now receive a bill from the company for this month payment. I call the number 1-888-435-6767 twice. The first time they play back my voice message to me and told me that I open an account and they have it on tape. Secondly They told me to write a letter to the office and they might help me. When I asked if I still had to pay the payment they said yes and to close the account again I would have to pay over $200.00 dollar. I specifically told her to close the account.



Shreemattie
hollis, New York
U.S.A.