Complaint Review: Global Network Communications

I used a public pay phone owned by Global Network Communications that was CLEARLY marked in 2 places that ALL CALLS WERE $.25 ... including LOCAL.

When I went to make my call, the cost was not $.25, but $.50. I needed to make the call so I paid the extra cost with the intention of requesting a refund.

I immediately contacted Global and informed them of my problem and they said to call 211 for a refund, the phone was mis-programmed. I told them I tried and that although I was connected to the 211 recording the keypad did not respond. He then said the phone was broken.

I again asked for a refund and he said they cannot do that.

If you need to use a public payphone..... look on the information for who owns it (usually on the bottom left or right)

DO NOT USE PUBLIC PHONES OWNED BY GLOBAL NETWORK COMMUNICATIONS IN BRONX, NY.

Linda
Mastic Beach, New York
U.S.A.