Complaint Review: Global Payments

An aggressive Credit Card Processor Sales Rep called and told us that he could give us the lowest credit card processing rates.  He asked us to fill out and sign a fomal request for quote and we did and the pricing they came back with was higher than our present credit card processor.

More than a few months later we started seeing charges on a credit card we not use and do not accces on a regular basis. Charges starting at $39.00 and then $122.00, $43.00, $142.00, $82.90 and so on for a total of $1,211.89

I called Global Payments they could not tell me what the payment was for, so I had my bank stop the payments and then I stated to get snail mail and e-mials saying that I owed NorthAmerican Bancard for credit card processing.

I asked what cards have been processd and they said none, but that they have a contract. When I told them that I was only seeking a quote, they said the it was not a quote but a signed agreement to process credit cards.

I immediately asked to cancel the account I never signed up for in the first place and have never used and asked to talk to the faud department and after about 9 different people to talk to they are working on it, but in the mean time the collection department will not stop harrassing me to pay them a cancellation fee and an outstading balance fees over $200. since I had my bank refuse to let them charge my credit card.

So I ask what did I get for asking for a quote from NorthAmerican Bancard / Global Payments nothing but $1,200 stollen from my bank account and harrassemnt from the collection department.

Never again and I need this money refunded.

Mr. Steve G.