Complaint Review: Global Resources

I received payment for the hours worked with Global Resources last week.

I received a call today from Anthony the president of Global, he was very concerned about the non-payment issue. He indicated he would do an investigation and assured me that appropriate actions would be taken.

After talking to Anthony, I believe the problems were just a misunderstanding and I would work for Global Resources in the future.

Chuck

Below is the email transcript between myself and Global resources: The posting by Pete is absolutely correct. Why should it be removed from Rip Off report when it is the truth! If you notice below they claimed to have mailed me a check and then weeks later ask for paperwork.
Judge for yourself. They will not answer my emails or return calls. Emails, last names and phone numbers have been changed or removed.
FW: CMS - Time Entry Approved - Request ##### - UserName CY? From:  Sent: Wed 8/26/09 2:20 PM To: #####@insight.com; #####@glblresources.com; #####@glblresources.com; #####@insight.com  
 I have not been paid by Global Resources for work performed almost 2 months ago. Apparently they are ripping off other techs as well, as you can see for yourself at http://www.ripoffreport.com/Employers/Global-Resources/global-resources-ripoff-they-w-6d45j.htm
I would suggest you do no further business with Global Resources as apparently they take the pay from Insight and do not pay the techs. See below for conversations with Global Resources. I am filing a complaint with the California Labor Board. Thank you #####
 -------------------------------------------------------------------------------- From: ##### To: #####
 Subject: RE: CMS - Time Entry Approved - Request 67313 - UserName ##### Date: Thu, 20 Aug 2009 12:44:47 -0700
I still have not receved a check or the forms you requested. Thank you #####
 From: ##### To: carol@#####
Subject: RE: CMS - Time Entry Approved - Request 67313 - UserName CYoung1 Date: Fri, 14 Aug 2009 09:52:16 -0700
They were never sent to me.
Subject: RE: CMS - Time Entry Approved - Request ##### - UserName ##### Date: Mon, 10 Aug 2009 10:32:22 -0400 From: carol@##### To: ##### CC: #####
 HI Charles, Have you completed a W9 and Subcontractor agreement? Can you please resend them to me? Thanks, #####Controller #####
From: #####
Sent: Sunday, August 09, 2009 11:36 AM To: Carol 
Subject: RE: CMS - Time Entry Approved - Request ##### - UserName #####
Thank you Carol, Address is: ##########
 Subject: RE: CMS - Time Entry Approved - Request ##### - UserName ##### Date: Fri, 7 Aug 2009 08:32:06 -0400 From: ##########.com To: #####;
HI Charles, A check was mailed to you on 7/16. Can you please confirm your address? Thanks, Carol Controller #####
From: Donna ##### Sent: Thursday, August 06, 2009 8:52 PM To: Payroll Dist. Group Subject: FW: CMS - Time Entry Approved - Request ##### - UserName ##### Donna ##### Vice President Global Resources, Ltd. #####
-------------------------------------------------------------------------------- From: ##### Sent: Thursday, August 06, 2009 6:52 PM To: Tom #####; Donna #####; ##### Subject: FW: CMS - Time Entry Approved - Request ##### - UserName #####
I still have not received payment and have not been contacted about the five hours worked. The hours were approved by Insight. I can only assume, due to the lack of contact from Global Resources, that I must contact California Division of Labor Standards Enforcement. Thank you, #####
-------------------------------------------------------------------------------- From: ##### To: #####@glblresources.com Subject: RE: CMS - Time Entry Approved - Request ##### - UserName ##### Date: Fri, 31 Jul 2009 16:43:10 -0700 I have not received payment for the five hours worked..Who may I contact about this?
From: #####@Insight.com To: ##### Date: Thu, 30 Jul 2009 05:55:02 -0700 Subject: RE: Spam: RE: CMS - Time Entry Approved - Request ##### - UserName #####
 Hello Chuck, You would need to contact your agency; Global. As you can see below, we have approved your time and the hours were sent to Global. Thanks, ##### | Project Coordinator | Insight | Insight.com #####
From: ##### Sent: Wednesday, July 29, 2009 10:03 PM To: ##### Subject: #####: RE: CMS - Time Entry Approved - Request ##### - UserName #####
I have not received payment for the five hours worked..Who may I contact about this? -----------------------------------------------------------------------------
From: ##### To: ##### Date: Thu, 9 Jul 2009 11:07:36 -0500 Subject: CMS - Time Entry Approved - Request ##### - UserName ##### From the Insight CMS System: A Time Entry for '#####' on Request ##### has been approved. Start: 7/6/2009 9:00:00 AM Stop: 7/6/2009 12:00:00 PM Hours: 3.00 Mileage: Expenses: 0
CMS - Time Entry Approved - Request CMS - Time Entry Approved - Request ##### - UserName ##### From: Insight Chase Team (#####@insight.com) Sent: Thu 7/09/09 8:47 AM To: ##### From the Insight CMS System: A Time Entry for '#####' on Request ##### has been approved. Start: 7/7/2009 1:00:00 PM Stop: 7/7/2009 2:15:00 PM Hours: 1.25 Mileage: Expenses: 0 

I have worked for Global Resources on the Chase project and was always paid promptly. Yes, locations did sometimes change for me too, but as Donna stated, that type of project going off hours just goes that way. It's part of the game. I fully endorse Global Resources as a past employee.

My response to this ill conceived response:

I was told by one 'Chief (I.E. too many chiefs and not enough competent people on the same page was the real issue here) that I was to come to work at one time ("we don't need you to come in early"), and when I got there, I was questioned as to why I did not come in early!! What is there for Donna to contest here? Should I have recorded ever conversation with every clown from her company that contradicted each situation? Why would I pass up an easy $15 per hour? The supervisor on the job said that they just stood around for two hours and got paid; the people that were working on the computers systems software were having issues, so we could not do our part of the job, till their end was fixed. Me not being there saved them $30 that Donna can spend on reading comprehension classes.



Donna: "This was a very large project (over 1,000 people) which had many changes which came from the end client -- many times last minute as will happen with projects of this magnitude. All of this work took place after hours - the idea being that it would not conflict with full time jobs or other commitments the technicians may have had during the day - a common practice with deployments of this size."
" (AND THIS RELATES TO YOU NOT BEING ABLE TO REALIZE I SENT YOU ALL THE DOCUMENTS THAT YOU NEEDED TO MAIL MY CHECK OUT IN A TIMELY MANNER?? I THINK NOT.)

This still in no way explains how Donna can not seem to decipher her own companies paperwork, and realize that I had done everything on my end to get paid. It took her boss to figure that out.

Nor does it explain that with so many different people 'in charge', a complete lack of communication on their end was the issue; I completed the job the way I was supposed to, and once again, filled out, and sent (6 + times) said required paperwork.

Donna's lame excuses and half truths in no way got my check to me in a timely manner. It took well over a month to get the check. I spent more time filling out complaint forms, emailing Donna (ONE OF THE MANY DONNA RELATED ISSUES WAS THE FACT THAT SHE SEEMED TO HAVE ADMITTED TO NOT KNOWING MY EMAIL ADDRESS, EVEN THOUGH BEFORE THE JOB STARTED SHE EMAILED ME 5-6 TIMES. HER MEMORY GOT BAD WHEN IT WAS TIME TO PAY ME FOR THE JOB THAT I DID) the same documents over and over (reading comprehension issues on her part. Don't make the paper work so wordy and technical, if the VP can't seem to figure it out.) than the original job was worth. I should have charged them for the hours of re-sending them the same info, and everything else it took just to get a dime out of these group of knuckleheads.


Many of these technical outsourcing groups pull this on 'fly by night ' jobs of this nature. They try to get out of paying you, much like the computer rebate form companies do, by making the forms (and making so many to complete) in a way so as it is open to their opinion (which was clearly the case with Donna) if the paperwork was filled out right, or if all of it was handed in. Its the corporate way to cut manpower costs = try to find as many reasons not to pay people, so said company can take that which is owed to the worker, and transfer it into their account as profit. It took her boss to realize I was ready to have the labor board go after them, because I had proved that I held up my end of the paperwork, etc.


ANOTHER ONE OF DONNA'S LEGLESS FOOT TO STAND ON RESPONSES THAT DOES NOT EVEN RELATE TO THE REAL ISSUE AT HAND (WHICH IS HER LACK OF COMPETENCE IN KNOWING HER OWN COMPANIES PAPERWORK; WHICH IS TO SAY THAT IF YOU ASK FOR PAPERWORK #1, #2, #3, #4; & Donna can't open and decipher the four email attachments showing said paperwork requested, she is incompetent and someone else should be handling such issues).


What does this have to to with the real issue?

Donna: "If this individual felt so uncomfortable with the parameters (WHAT ARE YOU TALKING ABOUT, I HAD AN ISSUE OF GETTING TWO DIFFERENT START TIMES FROM FOUR DIFFERENT PEOPLE = THATS YOUR COMPANIES ISSUE, NOT MINE) of the project or any changes that were made, he should not have accepted the job in the first place. However, had he made us aware of his concerns (WHAT WAS THE CONCERN? THE CONCERN WAS: "CAN YOU GET 4-5 FIVE PEOPLE THAT ARE IN CHARGE TO AGREE ON A START TIME? IS IT {FOR EXAMPLE} NOON, OR 4PM? AND IF IT IS ONE OR THE OTHER, CAN YOU STICK WITH THAT START TIME, AND NOT CHANGE IT WITHOUT CONTACTING ME?) at the time he had them, we certainly would have addressed them. Arriving two hours (DONNA, YOU ARE MAKING FALSE STATEMENTS THAT COULD GET YOU A SLANDER SUITE. I WAS ON TIME, DEPENDING ON WHICH CLOWN FROM GLOBAL THAT YOU TALK TO. I CAME IN WHEN I WAS TOLD, YOUR INTERNETWORK OF CLOWNS THAT HAD THE SUPERVISOR ROLE COULD NOT KEEP FROM FLIP FLOPPING THE ACTUAL START TIME. ONCE AGAIN, AN ISSUE ON YOUR END THAT PROVES YOUR, AND YOUR COMPANIES LACK OF QUALITY PEOPLE AT THE SUPERVISOR LEVEL) late certainly did not make a good impression by this individual on anyone - most importantly our client. (I WAS ACTUALLY THANKED BY THE PEOPLE AT THE BANK FOR MY WORK ON THE PROJECT, AND I STAYED LATER THAN REQUIRED TO FINISH THE PROJECT DUE TO AN ERROR THAT OCCURRED. SO, DONNA'S EMPTY COMEBACKS ARE ONCE AGAIN PROVEN TO BE LIES, HALF TRUTHS, AND SLANTED BABBLE MUCH LIKE WHAT YOU MIGHT GET IF YOU WATCH FOX NEWS).

My response to this ill conceived response:

I was told by one 'Chief (I.E. too many chiefs and not enough competent people on the same page was the real issue here) that I was to come to work at one time ("we don't need you to come in early"), and when I got there, I was questioned as to why I did not come in early!! What is there for Donna to contest here? Should I have recorded ever conversation with every clown from her company that contradicted each situation? Why would I pass up an easy $15 per hour? The supervisor on the job said that they just stood around for two hours and got paid; the people that were working on the computers systems software were having issues, so we could not do our part of the job, till their end was fixed. Me not being there saved them $30 that Donna can spend on reading comprehension classes.



Donna: "This was a very large project (over 1,000 people) which had many changes which came from the end client -- many times last minute as will happen with projects of this magnitude. All of this work took place after hours - the idea being that it would not conflict with full time jobs or other commitments the technicians may have had during the day - a common practice with deployments of this size."
" (AND THIS RELATES TO YOU NOT BEING ABLE TO REALIZE I SENT YOU ALL THE DOCUMENTS THAT YOU NEEDED TO MAIL MY CHECK OUT IN A TIMELY MANNER?? I THINK NOT.)

This still in no way explains how Donna can not seem to decipher her own companies paperwork, and realize that I had done everything on my end to get paid. It took her boss to figure that out.

Nor does it explain that with so many different people 'in charge', a complete lack of communication on their end was the issue; I completed the job the way I was supposed to, and once again, filled out, and sent (6 + times) said required paperwork.

Donna's lame excuses and half truths in no way got my check to me in a timely manner. It took well over a month to get the check. I spent more time filling out complaint forms, emailing Donna (ONE OF THE MANY DONNA RELATED ISSUES WAS THE FACT THAT SHE SEEMED TO HAVE ADMITTED TO NOT KNOWING MY EMAIL ADDRESS, EVEN THOUGH BEFORE THE JOB STARTED SHE EMAILED ME 5-6 TIMES. HER MEMORY GOT BAD WHEN IT WAS TIME TO PAY ME FOR THE JOB THAT I DID) the same documents over and over (reading comprehension issues on her part. Don't make the paper work so wordy and technical, if the VP can't seem to figure it out.) than the original job was worth. I should have charged them for the hours of re-sending them the same info, and everything else it took just to get a dime out of these group of knuckleheads.


Many of these technical outsourcing groups pull this on 'fly by night ' jobs of this nature. They try to get out of paying you, much like the computer rebate form companies do, by making the forms (and making so many to complete) in a way so as it is open to their opinion (which was clearly the case with Donna) if the paperwork was filled out right, or if all of it was handed in. Its the corporate way to cut manpower costs = try to find as many reasons not to pay people, so said company can take that which is owed to the worker, and transfer it into their account as profit. It took her boss to realize I was ready to have the labor board go after them, because I had proved that I held up my end of the paperwork, etc.


ANOTHER ONE OF DONNA'S LEGLESS FOOT TO STAND ON RESPONSES THAT DOES NOT EVEN RELATE TO THE REAL ISSUE AT HAND (WHICH IS HER LACK OF COMPETENCE IN KNOWING HER OWN COMPANIES PAPERWORK; WHICH IS TO SAY THAT IF YOU ASK FOR PAPERWORK #1, #2, #3, #4; & Donna can't open and decipher the four email attachments showing said paperwork requested, she is incompetent and someone else should be handling such issues).


What does this have to to with the real issue?

Donna: "If this individual felt so uncomfortable with the parameters (WHAT ARE YOU TALKING ABOUT, I HAD AN ISSUE OF GETTING TWO DIFFERENT START TIMES FROM FOUR DIFFERENT PEOPLE = THATS YOUR COMPANIES ISSUE, NOT MINE) of the project or any changes that were made, he should not have accepted the job in the first place. However, had he made us aware of his concerns (WHAT WAS THE CONCERN? THE CONCERN WAS: "CAN YOU GET 4-5 FIVE PEOPLE THAT ARE IN CHARGE TO AGREE ON A START TIME? IS IT {FOR EXAMPLE} NOON, OR 4PM? AND IF IT IS ONE OR THE OTHER, CAN YOU STICK WITH THAT START TIME, AND NOT CHANGE IT WITHOUT CONTACTING ME?) at the time he had them, we certainly would have addressed them. Arriving two hours (DONNA, YOU ARE MAKING FALSE STATEMENTS THAT COULD GET YOU A SLANDER SUITE. I WAS ON TIME, DEPENDING ON WHICH CLOWN FROM GLOBAL THAT YOU TALK TO. I CAME IN WHEN I WAS TOLD, YOUR INTERNETWORK OF CLOWNS THAT HAD THE SUPERVISOR ROLE COULD NOT KEEP FROM FLIP FLOPPING THE ACTUAL START TIME. ONCE AGAIN, AN ISSUE ON YOUR END THAT PROVES YOUR, AND YOUR COMPANIES LACK OF QUALITY PEOPLE AT THE SUPERVISOR LEVEL) late certainly did not make a good impression by this individual on anyone - most importantly our client. (I WAS ACTUALLY THANKED BY THE PEOPLE AT THE BANK FOR MY WORK ON THE PROJECT, AND I STAYED LATER THAN REQUIRED TO FINISH THE PROJECT DUE TO AN ERROR THAT OCCURRED. SO, DONNA'S EMPTY COMEBACKS ARE ONCE AGAIN PROVEN TO BE LIES, HALF TRUTHS, AND SLANTED BABBLE MUCH LIKE WHAT YOU MIGHT GET IF YOU WATCH FOX NEWS).

My response to this ill conceived response:

I was told by one 'Chief (I.E. too many chiefs and not enough competent people on the same page was the real issue here) that I was to come to work at one time ("we don't need you to come in early"), and when I got there, I was questioned as to why I did not come in early!! What is there for Donna to contest here? Should I have recorded ever conversation with every clown from her company that contradicted each situation? Why would I pass up an easy $15 per hour? The supervisor on the job said that they just stood around for two hours and got paid; the people that were working on the computers systems software were having issues, so we could not do our part of the job, till their end was fixed. Me not being there saved them $30 that Donna can spend on reading comprehension classes.



Donna: "This was a very large project (over 1,000 people) which had many changes which came from the end client -- many times last minute as will happen with projects of this magnitude. All of this work took place after hours - the idea being that it would not conflict with full time jobs or other commitments the technicians may have had during the day - a common practice with deployments of this size."
" (AND THIS RELATES TO YOU NOT BEING ABLE TO REALIZE I SENT YOU ALL THE DOCUMENTS THAT YOU NEEDED TO MAIL MY CHECK OUT IN A TIMELY MANNER?? I THINK NOT.)

This still in no way explains how Donna can not seem to decipher her own companies paperwork, and realize that I had done everything on my end to get paid. It took her boss to figure that out.

Nor does it explain that with so many different people 'in charge', a complete lack of communication on their end was the issue; I completed the job the way I was supposed to, and once again, filled out, and sent (6 + times) said required paperwork.

Donna's lame excuses and half truths in no way got my check to me in a timely manner. It took well over a month to get the check. I spent more time filling out complaint forms, emailing Donna (ONE OF THE MANY DONNA RELATED ISSUES WAS THE FACT THAT SHE SEEMED TO HAVE ADMITTED TO NOT KNOWING MY EMAIL ADDRESS, EVEN THOUGH BEFORE THE JOB STARTED SHE EMAILED ME 5-6 TIMES. HER MEMORY GOT BAD WHEN IT WAS TIME TO PAY ME FOR THE JOB THAT I DID) the same documents over and over (reading comprehension issues on her part. Don't make the paper work so wordy and technical, if the VP can't seem to figure it out.) than the original job was worth. I should have charged them for the hours of re-sending them the same info, and everything else it took just to get a dime out of these group of knuckleheads.


Many of these technical outsourcing groups pull this on 'fly by night ' jobs of this nature. They try to get out of paying you, much like the computer rebate form companies do, by making the forms (and making so many to complete) in a way so as it is open to their opinion (which was clearly the case with Donna) if the paperwork was filled out right, or if all of it was handed in. Its the corporate way to cut manpower costs = try to find as many reasons not to pay people, so said company can take that which is owed to the worker, and transfer it into their account as profit. It took her boss to realize I was ready to have the labor board go after them, because I had proved that I held up my end of the paperwork, etc.


ANOTHER ONE OF DONNA'S LEGLESS FOOT TO STAND ON RESPONSES THAT DOES NOT EVEN RELATE TO THE REAL ISSUE AT HAND (WHICH IS HER LACK OF COMPETENCE IN KNOWING HER OWN COMPANIES PAPERWORK; WHICH IS TO SAY THAT IF YOU ASK FOR PAPERWORK #1, #2, #3, #4; & Donna can't open and decipher the four email attachments showing said paperwork requested, she is incompetent and someone else should be handling such issues).


What does this have to to with the real issue?

Donna: "If this individual felt so uncomfortable with the parameters (WHAT ARE YOU TALKING ABOUT, I HAD AN ISSUE OF GETTING TWO DIFFERENT START TIMES FROM FOUR DIFFERENT PEOPLE = THATS YOUR COMPANIES ISSUE, NOT MINE) of the project or any changes that were made, he should not have accepted the job in the first place. However, had he made us aware of his concerns (WHAT WAS THE CONCERN? THE CONCERN WAS: "CAN YOU GET 4-5 FIVE PEOPLE THAT ARE IN CHARGE TO AGREE ON A START TIME? IS IT {FOR EXAMPLE} NOON, OR 4PM? AND IF IT IS ONE OR THE OTHER, CAN YOU STICK WITH THAT START TIME, AND NOT CHANGE IT WITHOUT CONTACTING ME?) at the time he had them, we certainly would have addressed them. Arriving two hours (DONNA, YOU ARE MAKING FALSE STATEMENTS THAT COULD GET YOU A SLANDER SUITE. I WAS ON TIME, DEPENDING ON WHICH CLOWN FROM GLOBAL THAT YOU TALK TO. I CAME IN WHEN I WAS TOLD, YOUR INTERNETWORK OF CLOWNS THAT HAD THE SUPERVISOR ROLE COULD NOT KEEP FROM FLIP FLOPPING THE ACTUAL START TIME. ONCE AGAIN, AN ISSUE ON YOUR END THAT PROVES YOUR, AND YOUR COMPANIES LACK OF QUALITY PEOPLE AT THE SUPERVISOR LEVEL) late certainly did not make a good impression by this individual on anyone - most importantly our client. (I WAS ACTUALLY THANKED BY THE PEOPLE AT THE BANK FOR MY WORK ON THE PROJECT, AND I STAYED LATER THAN REQUIRED TO FINISH THE PROJECT DUE TO AN ERROR THAT OCCURRED. SO, DONNA'S EMPTY COMEBACKS ARE ONCE AGAIN PROVEN TO BE LIES, HALF TRUTHS, AND SLANTED BABBLE MUCH LIKE WHAT YOU MIGHT GET IF YOU WATCH FOX NEWS).

My response to this ill conceived response:

I was told by one 'Chief (I.E. too many chiefs and not enough competent people on the same page was the real issue here) that I was to come to work at one time ("we don't need you to come in early"), and when I got there, I was questioned as to why I did not come in early!! What is there for Donna to contest here? Should I have recorded ever conversation with every clown from her company that contradicted each situation? Why would I pass up an easy $15 per hour? The supervisor on the job said that they just stood around for two hours and got paid; the people that were working on the computers systems software were having issues, so we could not do our part of the job, till their end was fixed. Me not being there saved them $30 that Donna can spend on reading comprehension classes.



Donna: "This was a very large project (over 1,000 people) which had many changes which came from the end client -- many times last minute as will happen with projects of this magnitude. All of this work took place after hours - the idea being that it would not conflict with full time jobs or other commitments the technicians may have had during the day - a common practice with deployments of this size."
" (AND THIS RELATES TO YOU NOT BEING ABLE TO REALIZE I SENT YOU ALL THE DOCUMENTS THAT YOU NEEDED TO MAIL MY CHECK OUT IN A TIMELY MANNER?? I THINK NOT.)

This still in no way explains how Donna can not seem to decipher her own companies paperwork, and realize that I had done everything on my end to get paid. It took her boss to figure that out.

Nor does it explain that with so many different people 'in charge', a complete lack of communication on their end was the issue; I completed the job the way I was supposed to, and once again, filled out, and sent (6 + times) said required paperwork.

Donna's lame excuses and half truths in no way got my check to me in a timely manner. It took well over a month to get the check. I spent more time filling out complaint forms, emailing Donna (ONE OF THE MANY DONNA RELATED ISSUES WAS THE FACT THAT SHE SEEMED TO HAVE ADMITTED TO NOT KNOWING MY EMAIL ADDRESS, EVEN THOUGH BEFORE THE JOB STARTED SHE EMAILED ME 5-6 TIMES. HER MEMORY GOT BAD WHEN IT WAS TIME TO PAY ME FOR THE JOB THAT I DID) the same documents over and over (reading comprehension issues on her part. Don't make the paper work so wordy and technical, if the VP can't seem to figure it out.) than the original job was worth. I should have charged them for the hours of re-sending them the same info, and everything else it took just to get a dime out of these group of knuckleheads.


Many of these technical outsourcing groups pull this on 'fly by night ' jobs of this nature. They try to get out of paying you, much like the computer rebate form companies do, by making the forms (and making so many to complete) in a way so as it is open to their opinion (which was clearly the case with Donna) if the paperwork was filled out right, or if all of it was handed in. Its the corporate way to cut manpower costs = try to find as many reasons not to pay people, so said company can take that which is owed to the worker, and transfer it into their account as profit. It took her boss to realize I was ready to have the labor board go after them, because I had proved that I held up my end of the paperwork, etc.


ANOTHER ONE OF DONNA'S LEGLESS FOOT TO STAND ON RESPONSES THAT DOES NOT EVEN RELATE TO THE REAL ISSUE AT HAND (WHICH IS HER LACK OF COMPETENCE IN KNOWING HER OWN COMPANIES PAPERWORK; WHICH IS TO SAY THAT IF YOU ASK FOR PAPERWORK #1, #2, #3, #4; & Donna can't open and decipher the four email attachments showing said paperwork requested, she is incompetent and someone else should be handling such issues).


What does this have to to with the real issue?

Donna: "If this individual felt so uncomfortable with the parameters (WHAT ARE YOU TALKING ABOUT, I HAD AN ISSUE OF GETTING TWO DIFFERENT START TIMES FROM FOUR DIFFERENT PEOPLE = THATS YOUR COMPANIES ISSUE, NOT MINE) of the project or any changes that were made, he should not have accepted the job in the first place. However, had he made us aware of his concerns (WHAT WAS THE CONCERN? THE CONCERN WAS: "CAN YOU GET 4-5 FIVE PEOPLE THAT ARE IN CHARGE TO AGREE ON A START TIME? IS IT {FOR EXAMPLE} NOON, OR 4PM? AND IF IT IS ONE OR THE OTHER, CAN YOU STICK WITH THAT START TIME, AND NOT CHANGE IT WITHOUT CONTACTING ME?) at the time he had them, we certainly would have addressed them. Arriving two hours (DONNA, YOU ARE MAKING FALSE STATEMENTS THAT COULD GET YOU A SLANDER SUITE. I WAS ON TIME, DEPENDING ON WHICH CLOWN FROM GLOBAL THAT YOU TALK TO. I CAME IN WHEN I WAS TOLD, YOUR INTERNETWORK OF CLOWNS THAT HAD THE SUPERVISOR ROLE COULD NOT KEEP FROM FLIP FLOPPING THE ACTUAL START TIME. ONCE AGAIN, AN ISSUE ON YOUR END THAT PROVES YOUR, AND YOUR COMPANIES LACK OF QUALITY PEOPLE AT THE SUPERVISOR LEVEL) late certainly did not make a good impression by this individual on anyone - most importantly our client. (I WAS ACTUALLY THANKED BY THE PEOPLE AT THE BANK FOR MY WORK ON THE PROJECT, AND I STAYED LATER THAN REQUIRED TO FINISH THE PROJECT DUE TO AN ERROR THAT OCCURRED. SO, DONNA'S EMPTY COMEBACKS ARE ONCE AGAIN PROVEN TO BE LIES, HALF TRUTHS, AND SLANTED BABBLE MUCH LIKE WHAT YOU MIGHT GET IF YOU WATCH FOX NEWS).

This was a very large project (over 1,000 people) which had many changes which came from the end client -- many times last minute as will happen with projects of this magnitude. All of this work took place after hours - the idea being that it would not conflict with full time jobs or other commitments the technicians may have had during the day - a common practice with deployments of this size.

If this individual felt so uncomfortable with the parameters of the project or any changes that were made, he should not have accepted the job in the first place. However, had he made us aware of his concerns at the time he had them, we certainly would have addressed them. Arriving two hours late certainly did not make a good impression by this individual on anyone - most importantly our client.


The complaints in his report are random, incoherent and unsubstantiated.

This is one complaint of the thousands of technicians we have hired and paid for this and other similar projects. He absolutely was paid.

We would appreciate having this ill-conceived, immature, and maligning rant removed from your website.

This is not criticism nor praise. It is a fair assesment. I worked on the Chase project in KY. I did not receive my first check so I sent a few emails. I received a phone call from Anthony - President of the company. He said he wanted to get any issue resolved and asked me if I sent in the contractor's agreement and forms. Sure enough, there it was in an old email from Frank. I filed and emailed it in and called back in two days later. THAT WAS MY OWN ERROR.

Anthony said they received the paperwork and was geting approval to pay us 4 hours for the day we could not do the work (that was 2 weeks ago) and add that to the chedck for the day we completed the reschedule. He said the total will be mailed July 18th (2007).

I am going to be very fair. I got my emails and phone calls answered and responded to, surprisingly by the president himself. So far, all is reasonable. I will respond with the status a week after the 18th when the checks shoud be mailed.

Anthony D.Crupi
President
Global Resources LTD.
732-741-7779
www.glblresources.com



Frank DeGiglio
Director, National Accounts
Global Resources LTD.
106 Apple Street, Suite 114A
Tinton Falls, NJ 07724
(732)-741-7779 x105: Office Number
(877)-532-6300: Toll Free
(732)-741-5011: Fax Number
(732)-859-3164: Cell Number
www.glblresources.com

or
Kathy Ragsdale 866-637-8680 x7120

If you are unable to work at the assigned site or at the designated time on Friday, April 21. Please contact:
Patrick Walsh 866-637-8680 x7138
or
Kathy Ragsdale 866-637-8680 x7120