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  • Report:  #1333623

Complaint Review: Global Tech Squad Inc.

Global Tech Squad Inc. I turned on my computer today and was surprised to notice that there was a message indicating that my computer had been affected by spyware and Malware. Global Tech Squad Inc.'s telephone number was on the screen saying they would provide a solution to the problem. I mistakenly allowed them access to the computer to remove the spyware and Malware. The individual at the company identified himself as "Josh Matthews" said they could provide me protection for a year for $199. I declined the coverage. It is my belief that they accessed some confidential information on the hard drive on my computer. This company needs to be put out business because it is defrauding customers. Dallas Texas

  • Reported By:
    Bill — Portland Oregon USA
  • Submitted:
    Mon, October 17, 2016
  • Updated:
    Mon, October 17, 2016

When I turned on my computer on Monday, October 17, 2017, I received a message that my computer had been infected with spyware and Malware.  Global Tech Squad Inc was also on the screen with a telephone number.  I contacted them and spoke with a person who identified himself as "Josh Matthews"and they tried to sell me a $199 one-year protection plan.  When I declined the coverage they took over the computer.  My concern is that they accessed the hard drive on my computer that had confidential information on it.  When I asked them how they accessed my computer they hung up on me. This company is dishonest and needs to be put out of business.  

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