Complaint Review: Global Tel* Link

My husband is in the KCDC right now, there is a phone system that the jail uses to call there loved ones called GTL (GLOBAL TEL LINK), This company called a GTL is ripping everyone off and Kenosha county should really look at another phone system to for the inmate /s to call there loved ones due to the fact that we (the loved ones) and the inmate /s are being ripped off and that's just not fair to anyone. I put $59.99 it cost me $9.95 to do it, on my phone number to talk to my husband and only was able to get to speak for a around 8 min the first call before it cut off, 1 min the second call before it cut off, 2 min the third call, 6/7 min the forth call, out of 10 phone calls I maybe got 3 out of 10 calls,  $4.89 left on the phone with only, I am not going to add more to the phone if it's going to just waist my money and time, Not only that but I will never see my $4.89 left because GTL doesnt answer there phone, it's always we are experiencing a heavy volume of phone calls please try again later HERE IS THE WESITE www.gtl.net

Here is another link when I looked them up and found this website, I shouldn't have been so shocked to find out they are doing this to everyone but I was.

http://www.complaintsboard.com/complaints/global-tel-link-c260473.html

My question is who should I complain to about this so called business ripping people off this is theft/Fraud.