Global Warranty Group Corrupt company, extremely deceptive St James New York
I agreed to sign up for this insurance company with my local Verizon wireless store after my phone got stolen.
My phone got damaged in Nov 2013, and I filed a claim with the Global Warranty Group through my Verizon wireless store (big mistake). They charged my phone for the claim 179.00 and promised that I would receive a check to reimburse the cost of my phone.
I have called the company's number about 10 times without any answer. It's just a call center. They always promise to escalate the call, but I heard back only one in January, at which time they said that I would be getting my check "soon." 3 months later, nothing.
This is a corrupt, exceptionally disorganized company. I've blocked the company from ever charging my credit card. And you know I will be giving my Verizon Wireless store hell for even being associated with an insurance company like this.
I have already looked up options for a class action lawsuit. Please let me know if you are interested. I can't even imagine the poor people who don't have the financial means who have to endure this.
Global Warranty Group has NO CONSCIENCE and are run by despicable people.
1 Updates & Rebuttals
Sonny Kim
New York,New York,
Resolved with help from BBB
#2Author of original report
Wed, April 16, 2014
Hi - I'd like to give an update.
After I posted this complaint on, I also went to the Better Business Bureau website on 3/27 and filed a complaint and it worked!
https://www.bbb.org/
They sent my complaint over to Global Warranty Group and on 4/11, I got word that a check was sent on 4/9. Thank GOD!
Seriously I was at my wits end, and BBB helped me finally get my $650 check. I've been waiting for 5 months! What an awful company!