Complaint Review: Global Water Resources

Global Water wants to earn revenue from reconnect fees $30 for water and $30 for Sewer. When you log in to their web site they will stop sending you a bill. Instead Global Water will send only disconnect notices with short turn around times. I had my water disconnected after over 3 years of being a good customer. When I talked to Customer Service and asked for assistance I was disconnected. Global Water will orally dictate their protocol and disconnect the call. If you think you have ever received bad customer service you may reconsider after talking to Global Water Customer Service.

This company sets a new standard for sub-par service. Its amazing how bad service can be from a company that doesn't have to compete for buisness. If you have a choice don't choose Global Water.

Syed1
Maricopa, Arizona
U.S.A.