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  • Report:  #32104

Complaint Review: Globalinx Phonelinx

Globalinx Phonelinx Globalmedia credit card has been billed dispite notification to quit Internet

  • Reported By:
    fairhaven MA
  • Submitted:
    Wed, October 09, 2002
  • Updated:
    Wed, October 09, 2002
  • Globalinx Phonelinx
    334 main st apt114c
    Fairhaven, Massachusetts
    U.S.A.
  • Phone:
    888-798-3200
  • Category:

on 8/6/02 i noticed a charge of $54.95 on my mastercard to a company i did not recognize. i notified my MC provider thru an ERROR IN BILLING form and sent it by land mail.

on 8/30/02 i rec'd a letter from my MC provider crediting my acct. the amount owed.(GLOBALINX)

on 9/8/02 another charge of $54.90 was charged to the same acct.(PHONELINX)$.05 difference from last. i filed another error report. i had NO IDEA who these companies were and could not speak to anyone on their web site. i can only believe that i used my card # to verify my age not to be used for charging..the situation is still being investigated by my bank.

i rec'd an email today (10/9)from PHONELINX stating they were notified by their bank "that they MAY have placed the incorrect customer service tel.# on your credit card statement for changes from GLOBALINX to your PHONELINX services, for this they apologize." this was the first contact i had from them re: this matter. thier phone # 888-798-5200. this is still unresolved!

james
Fairhaven, Massachusetts

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