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  • Report:  #1307659

Complaint Review: GM Imports

GM Imports, Mousa, Alex Muhisen Scam to get money for deposits, Racist, preying on women with worthless cars and phoney credit Chicago, Illinois

  • Reported By:
    S.B. — Chicago Illinois USA
  • Submitted:
    Wed, May 25, 2016
  • Updated:
    Wed, May 25, 2016

These people advertise easy credit and owner financing for so called imports but they are a scam .I  gave them $2500 down payment to finance a car the car broke down in 2 weeks after they said it ran for years while the owners so calle niece drove it and I found out it that was a lie, it was bought after a flood and the water would never dry up in the car. they told me it was from someone that washed the car. The car stopped on me on the tollroad and I was almost killed if I could not have gotten over and some nice people stopped and let me  through, I had it towed back to GM imports and they tried to blame me, saying I drove it in the wrong gear. I have been driving for over 30 years and noone has every said something thant stupid to me. This business is owned by Muslims and they really made me feel they are racist and prey on defenseless woman because of the way they talked down to me and tried to make me feel bad. But I got my lawyers involved so they gave me another car and ... Why did that crap break down 1 week later on the same tollway I had it towed there and after 10 days they responded to my lawyers saying they took a loss too and the cars are AS-IS these people are frauds and are just selling worthless cars to niave people telling them the cars run great and my mohter drove it.  they are liars and dont believe anything they say.  They even had the nerve to say I denied the chance to buy a warranty which is another bold faced lie they told me I did not have enough money down to purchase a warranty.  If they had just given me a running car I would have been fine.

I am a single black mother of 3 and its a shame that these r***** muslims are preying on decent working people in the hood.  I ask for half my money back or a running car it was all my saving and they took it and now I cannot get to work and may lose my job because I believe this company would not sell worthless cars to the general public and then hide behind the AS-IS.  They knew the cars were lemons which is why they gave me another car to try and then it went out.  Noone should be allowed to sell cars they know are worthless and then lie to decent people who only want to get back and forth to support thier family. So if you go there to this place you are gambling with your money and dont believe them when they say " My neice drove this car" cause its all a scam designed to make you trust them and sign. Now I have no down payment and they say I am S@it out of luck.  Well Karma is funny GMi imports what goes around comes around  someone will prove you are scamming people soon. Below is the letter from my legal service that mirrors my problem and I am going to the Attorney generals office and the better business burueau. It is not legal to lie to a customer teling them the cars are tested and safe and then sell these broke down cars when they know they will break down. those cars are dangerous and someone will get hurt dealing with these ripoff experts. I talked to other people who also said they are racist and carry guns so be careful. these dealer are exactly what western avenue has to offer.

 

Gentlemen,
Unfortunately, we have been informed by our client that  instead of resolving the prior problem of taking a $2500 down payment towards a car that was misrepresented and malfunctioning within a week that your solution was to give her another car that was misrepresented and stopped working within a week.
 
 What is Auto Dealer Fraud Law? 

Auto dealer fraud law consists of state and federal rules designed to protect consumers shopping for vehicles, and to punish dealerships that take advantage of their customers. These laws deal with deception and unfair practices by dealers, as opposed to the sale of defective vehicles, which is the subject of a separate set of rules known as “lemon laws.” Primary sources of auto dealer fraud law include the FTC regulations found at 16 CFR 455 (the Used Car Rule), other federal and state consumer protection laws, and the common law tort of fraud. 

To members of the public, vehicle purchases and leases are complicated transactions with which they may have little experience. Dealers, on the other hand, are well-versed in these transactions. They are also incentivized by commission pay structures and the potential for financing profits. Fraudulent dealers may rationalize their conduct based on a general attitude within the industry – especially the used car industry – that ingenuity in the sales process is acceptable, and that customers buy at their own risk
 
We are aware that some dealers incorrectly assume that because the word "AS-IS" are on the contract that there is no recourse for the customer.  However the "AS-IS" rule is voided when the dealer interntionally unloads cars that they KNOW are not roadworthy.  This is also called depective practices in Illinois.  When dealers buy bad cars from auctions or otherwise some think they can take money from a consumer and knowingly give them bad cars to offset your losses.
 
She came to you for a working car and you chose the cars that she could buy and as she states "you refused to give her back her down payment" so she was forced to try another car you picked out for her (out of 43 possible cars that you targeted and chose)
 
Gentleman, you gave her two different cars that both broke down in 2 weeks or less, so it can be said that you are purposely liquidating bad cars while misrepresenting that they are good cars.
 
We also note you have had 3 or more complaints with the Better Business Buereau in the last 3 years and we are poised to search other agencies to assist Ms. Barrett in one thing and one thing only.  Getting a car that is in working condition that she can make payments on as you promised.  
 
We look forward to resolving this without filing a small claim action or Fraud citation.  However Ms. Barrett says the Owner Mousa has not returned her calls and has had the car over one week as it stopped once again on the expressway with a bad transmission as was the other one you gave her.
 
We will be in touch via certified letter and summons if she asks us to get involved. So, we ask that you respond and work out a mutually agreeable outcome or refund half of her down payment as she asks to avoid further litigation
 
 
Our office was contacted regarding your recent sale of a 2003 Acura to my our client.
 
ahe informs us she gave you $2500 for the car in the last week or so and that it has not run correctly since purchase.
She also informs us that you presently have the car in your auto care facility and a payment of $500 is due.
She requests either another car that works, that your finish fixing the car transmission as promised and dieduct the cost from her first payment, or that you give her back one half of her doposit and keep the car.
 
We are investigating this and any other complaints that your location may have against it in anticipation of contacting the Attorney General or to institute any legal remedies
available to us by law to ensure that she was not intentionally sold a car from an auction that you knew did not work strictly for the purpose of taking her funds.
 
We recognize the as-is policy and want to also point out that deceptive practices violations supercede the contract if it is determined that you entered into the agreeement purely for the purpose of taking her money which can include but is not limited to criminal complaints, restitutions, injuctions etc. 
As such we encourage you to consider the options above or suggest some new options so that this can be resolved with a win-win situation for both parties which allows everyone to avoid litigation.
 
 
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