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GNS - Global Nutrition Sciences - Nutra Lane Cancelled product, sent it back, still charged me full price. Internet
This is just a warning to anyone who wants to buy or sample their products. I had ordered a trial of Slim Seduction from Nutra Lane from an internet ad site that I have used before. This was a 14 day trial. I got the item and called to cancel the monthly orders and return the product and NOT be charged at all since it was during the trial. Ok, I got the RMA # and sent it back the next day via USPS with delivery confirmation. It was delivered to them on September 21, 2009 which was confirmed.
I get an email from them October 3rd saying I need to update my credit card information because they tried to charge me for the full amount but it was declined. Well, I had a feeling this would happen so I made sure the card would not be charged by them again, and I was right on. I emailed them back and have not heard anything, but I cut and pasted the confirmation that it was returned to them. This company is like all the others out there that are 100% RIP OFF and make $ by screwing people like this with huge charges for items they returned or did not order. XM Labs and Biogen do the same things. BE CAREFUL and make sure to use a prepaid card when ordering anything like this online.
1 Updates & Rebuttals
Nutra lane
Arvada,Colorado,
U.S.A.
Company Response
#2UPDATE Employee
Thu, October 08, 2009
We apologize for any inconvenience this may have caused. Please contact us at 1-877-242-1376 and we will gladly address your concerns and resolve this issue.
Sincerely,
Supervisor Nutra Lane