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  • Report:  #504275

Complaint Review: GNS - Global Nutrition Sciences - Nutra Lane

GNS - Global Nutrition Sciences - Nutra Lane Cancelled product, sent it back, still charged me full price. Internet

  • Reported By:
    R. — Philadelphia Pennsylvania USA
  • Submitted:
    Mon, October 05, 2009
  • Updated:
    Fri, October 09, 2009

This is just a warning to anyone who wants to buy or sample their products.  I had ordered a trial of Slim Seduction from Nutra Lane from an internet ad site that I have used before.  This was a 14 day trial.  I got the item and called to cancel the monthly orders and return the product and NOT be charged at all since it was during the trial.  Ok, I got the RMA # and sent it back the next day via USPS with delivery confirmation.  It was delivered to them on September 21, 2009 which was confirmed. 

I get an email from them October 3rd saying I need to update my credit card information because they tried to charge me for the full amount but it was declined.  Well, I had a feeling this would happen so I made sure the card would not be charged by them again, and I was right on.  I emailed them back and have not heard anything, but I cut and pasted the confirmation that it was returned to them.  This company is like all the others out there that are 100% RIP OFF and make $ by screwing people like this with huge charges for items they returned or did not order.  XM Labs and Biogen do the same things.  BE CAREFUL and make sure to use a prepaid card when ordering anything like this online.

1 Updates & Rebuttals


Nutra lane

Arvada,
Colorado,
U.S.A.

Company Response

#2UPDATE Employee

Thu, October 08, 2009

We apologize for any inconvenience this may have caused. Please contact us at 1-877-242-1376 and we will gladly address your concerns and resolve this issue.

Sincerely,

Supervisor Nutra Lane

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