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  • Report:  #243758

Complaint Review: Go Get Glasses

Go Get Glasses Ripoff did not deliver goods paid for nor reply to any emails after my original complain New York New York

  • Reported By:
    YALLAMBIE Other
  • Submitted:
    Fri, April 13, 2007
  • Updated:
    Fri, April 13, 2007
  • Go Get Glasses
    2744 Hylan Blvd. #222
    New York, New York
    U.S.A.
  • Phone:
    917-939-4949
  • Category:

This occurred back in 2005, but I just saw your website and thought - why not vent my anger. Back in 2005 the company only provided an email address for contact, I note today they provide physical address and telephone contact details. What I dislike is that the moment something went wrong there was no reply from the company and of course I am out of pocket!

In mid June 2005 I purchased a pair of sunglasses from GoGetGlasses.com. The glasses were paid for but never delivered and despite 12 or so attempts I never received a reply from the company. The company had no address or phone number listed on its site back then and I was not been able to find any other form of contact- so was stuck with email.

I was serving in Iraq at the time and thought a month should have been sufficient time for delivery (friends of mine had no problems with the postal service). I kept contact with our postal clerk there upon my return to Australia in July but to no avail.

This is the last reply I had from the company in June 05 when I questioned that the glasses had not arrived after two weeks.

Shaun,

There is an insurance for your package
Best Regards,
Matt
Customer Service
www.GoGetGlasses.com

Listed below are the transaction details:

Subject: Order Confirmation
Date: Mon, 27 Jun 2005 20:03:07 -0700 (PDT)

Order confirmation from GoGetGlasses.com

Merchant: GoGetGlasses.com
Order ID: VZNA0A30B355
Amount of Transaction: $105.99

Shaun
YALLAMBIE
Australia

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