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  • Report:  #1335945

Complaint Review: Go Karts USA

Go Karts USA Ripped Off Bad Customer Service City of industry California

  • Reported By:
    Sam — Blowing rock North Carolina USA
  • Submitted:
    Tue, November 01, 2016
  • Updated:
    Tue, November 01, 2016

 Ordered a sand sniper 150 assembled from this company with liftgate residential services. I did not receive the liftgate service. The vehicle was poorly and dangerously assembled. I could remove most bolts with my fingers. Customer service started out great with promises to reimburse me and replace missing and broken parts. Now I'm being called a liar and told that there is nothing wrong with the cart even though they haven't seen it themselves. The vehicle was recieved without a windshield, many bolts were missing, electrical housing was improperly installed, battery was connected and on when recieved so had to be replaced. Brakes do t work properly, The Toolkit was also not installed properly and was lost after first ride.

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