Print the value of index0
  • Report:  #1057433

Complaint Review: Touch of Africa

Go Touch Down Travel & Tours REVIEW: Go Touch Down Travel & Tours, Touch of Africa & Touch Corporation 100% dedicated to total customer satisfaction. Go Touch Down Travel & Tours, Touch of Africa & parent company Touch Corporation operate under the same philosophy... "Customers are first priority— always." Sarasota, FL; Oakville, ON; Johannesburg, SA..


*UPDATE: Go Touch Down Travel & Tours, Touch of Africa & Touch Corporation pledge their commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation recognized by Ripoff Report Verifiedâ„¢ as a safe business service.

  • Reported By:
    Carmen — Bradenton Florida
  • Submitted:
    Sat, June 08, 2013
  • Updated:
    Fri, July 25, 2014

NOTICE: About the Report below.

Ripoff Report (((REDACTED))) the offending words and false accusations/statements because we found what was posted to be completely false. If the posting was true, there would have been legitimate proof or documentation. The claims were absolutely ridiculous. Ripoff Report was not sent any evidence for the claims the author of the Report below made – unfortunately all the Reports about Go Touch Down Travel Tours were authored by the same person all from the same IP address. As a matter of policy, when a business joins the Corporate Advocacy, Business Remediation and Customer Satisfaction Program, .. Ripoff Report emails everyone that filed a complaint so the member business could make things right with them…  our program calls for the member business to err on the side of the customer. It is our opinion, the Report below is bogus Ripoff Report hired a 3rd party verifier  who inspected the offices of Go Touch Down Travel Tours and found them to be legitimate with the credentials supporting this fact.

 

My name is Carmen and I worked for this company for the over a year and HERE IS MY STORY:

I was hired by Deon Barnard (CEO) of Touch Corp. He and his family had relocated here from South Africa to set up shop in St Armands Circle. For those of you who are not familar with St. Armands it is a very exclusive little island in the heart of Sarasota, Florida. They came here to seek out the rich and unassuming elderly or as they call it 55+ target market. My position was called ETC (Executive Telemarketing Consultant). To the best of my knowledge I was the only Black person on the US payroll. I came in with over 30 years of experience in the telemarketing industry and hit the ground running. From day one I was the number one ETC and they quickly took notice of my character, work ethic, integrity and kick a*s attitude. While they took notice of that...via appointments set and qualified 55 + arriving for each show. I noticed their RACISM....so I will put it on record and I have many facts to back up my claim that not only are they Liars, Cheats, Unethical but Racist....

 If you are owed money because of a refund after trying to cancel your written contract where I can swear in a court of law any day of the week they intentially did not answer your call I welcome you to join the fight. I am organizing a team of lawyers to pursue a Class Action Law Suit against Touch Corporation, Deon Barnard, and the entire Touch of Africa Team. A web site is currently under construction (((ROR redacted))) where you can tell your story and someone will be in touch with you. There is also a fund being set up for employees who have not received their pay as promised. I personally have donated 10,000 US dollars for anyone employeed by Touch of Africa St Armands, in Sarasota Florida who was cheated....I feel somewhat responsible for sitting there knowing what was going on and staying until I was Lied to in my face by Deon Barnard that I had called him a theif for even questioning a client that had arrived for a Event and not being paid for the booking. I had the nerve after working for him for over a year to question his ethics to not pay me. His exact words were "What are you trying to say" and I responded "I am not sure what you call it" and he jump up and confessed to the entire office and his superior Leonard (who had just arrived and set up shop to hopefully stop him from running what is left of the company in the ground) that I had in fact accused him of STEALING...so now I will go on the record and say I did not then but will now absolutely state he did Steal from not only me but anyone else who he could. I know for a fact he has cheated and scammed all of the ETC's out of countless qualifed customers that arrived were given "the gifts" but found every excuse in the book to not pay the commission. That is the reason I feel compelled to set up the fund to repay anyone that has the courage to ask for their money. Not only was I asked to leave the company after not asking for his forgiveness for something I did not say but escorted out by the POLICE when I asked for a letter of Separation...to explain why I was beging let go. The letter stated "we agree with you that it is best to part ways at this time" Another Lie...to try and keep me from collecting unemployment.

Leonard stated for the record that I had quit the evening before when I sent him an e-mail asking if I could return the keys to his desk. I was never allowed to have a set a keys for the year I worked there even though I worked 30 plus hours of overtime that they refuse to pay me for...to set up the shows and ensure that someone was there to answer the calls if someone was lost etc trying to find us. I was not given any keys for reasons not known to me as everyone around me that was hired after me ie...Riana, Debbie or anyone else could have the keys. So I had the keys by default from a couple of days prior and did not want to be accused of any wrong doing which he had announded the day before that I had accused him of stealing. I simply did not trust the whole company and did not want to be held responsible. Leonard by the way did not respond to the e-mail (coward) so I returned the next morning and put them on his desk and went to mind and began working. I attended the morning meeting where Deon announced I had accused him of stealing again and when I spoke up and asked him if I could speak he said NO....so here is my forum where I can speak and I that RipOff report for this opportunity. This is the US of American and everyone has the right to defend any accusations made against them...Lets run them back to Africa where slaves are the norm by many years of culture but not here in the US no sir... So here I sit a proud black American woman who not only was the very best at what I did which is set the record time and time again for appointments set. Not once telling a lie to get the job done, NOT ONCE...and being responsible for running off any person (ETC) who did sit there and lie because I would not stand for it. Again for the record they quickly hired back the most notorious Liar in the history of the company Rebecca and made her the team leader the  day after I was asked to leave. So that is proof enough for anyone thinking of doing business with these bums their intentions of running an ethical honest opporation. She was fired for not being honest and hired back to lead the team to dishonesty. I proved it could be done the right way and she could not produce 10 percent of what I did doing it the wrong way. So go figure...

So in ending this statement of absolute TRUTH and that is why I have listed my real name. I am going to take on this comany with everything I have and ever going to have. I will meet them face to face in court and look forward to it. I will not look for other employment because my job will be to work just as hard to bring them down from 9am in the moring until 10pm at night and right now 5am in the morning as I am known for overtime. As you read this now whoever you are I promise you I am at the computer or on the phone working to bring this company to a hault and send them back to ARICA and the boat they arrived. I gave them the best opportunity to succeed and left in tears because I was LIED to in my face for something I did not clearly do and not even given a chance to SPEAK....so my human rights were taken but I will not be silenced...and I that you Rip Off Report for this very humble forum....

If you would like to join the fight or claim any of the funds that have been set aside to repay you for what you were cheated out of please....visit (((ROR redacted))) the sight has been purchased and the team is working to get it up and running as I type..

2 Updates & Rebuttals


Deon Barnard

Sarasota,
Florida,

Carmen Celestine Court Order

#3REBUTTAL Owner of company

Fri, July 19, 2013

Important notice to all clients, staff, friends and family that read this post written by Carmen Celestine (aka Unhappy Sammy, Damian, Gary)

She is an ex-employee that was asked to leave our offices in St. Armand's Circle, Sarasota Florida on June 6th, 2013 after a series of events, threats and bad conduct. When she refused to leave the premises, the authorities had to remove her. Some of our Staff at our offices have proceeded with criminal charges against her and one of her sons. This disgruntled ex-employee arranged her sons to start picketing for days at one of our stores in St.Armands Circle and then she started a series of rip-off-reports and smearing campaigns on ten internet about our comapanies and Directors.

On July 2nd 2013 this isolated and serious matter was refered to court and heard in the Circuit Court for Sarasota County. "The Judge has ordered Carmen Celestine, her sons, Agents, her Attorneys, Representatives of this family, and all others acting in concert or participating with her; to remove all the defamatory, disparaging, libelous and false statements about our companies, staff and Directors posted on the internet, rip-off-report, websites, blogs, internet search engines including Google, Yahoo and Bing."

To date Carmen has not complied with the court order and contempt proceeding are now in process.  The authorities are looking for Carmen Celestine's whereabouts as she has provided false addresses to our company, authorities and the IRS.

The Touch Corporation group would like to apologize again for any inconveniece these posting by Mrs. Celestine has caused during the past few weeks. Please do not hesitate to contact Touch Corporation or any of our subsidiary companies for a full statement, testimonials of travelers, or more information about our show and tell social events.  

Touch Corporation is the holding company for a large collection of internationally based partnering companies, with over 25 years of experience in the hospitality industry. Our award-winning group employs more 1,000 staff worldwide and has made a significant impression on the leisure market. We proudly boast recognition of being named the Top Marketing Company for 18 consecutive years in of Africa’s leading tourism sectors. Our commitment to customer satisfaction is reflected in the success of each of our affiliated companies.


Deon Barnard

Sarasota,
Florida,

Touch Corporation Response

#3REBUTTAL Owner of company

Sat, June 08, 2013

Dear Patrons, Employees and Friends. This report has come to our attention. It was posted in the past 24 hrs by a disgruntled  ex employee. We apologize for any discomfort that this report may have caused. We have referred this unfortunate incident in order to seek a suitable remedy. Sincerely Touch Corporation

Respond to this Report!