Go Wireless Verizon Wireless Store policy charges $300. in addition to what a real Verizon store charges. (if you cancel) Ramona California
In april 2013, I went into my local Verizon store, Go Wireless, I got a ph. Galexy 3, signed up etc. about 9 months latter I got fed up with call droppings when I was at my home up the street in Ramona where I bought the ph. I am a plumbing contractor and calls were dropping when people would call and say... Hi greg, its bob.... call drop...more than half the calls were dropping. I think Verzion realized the problem because I was contacted latter after I cancelled by a company wantying to put a cell tower on my 8 acres having a hill. The tower is now in place, but on my neighbors property above me.
My issue is they just sent me a lawyer collection notice for $300 over and above the amount I already paid verizon including an extra $300 for early disconnection ! They ( Go Wireless ) wants an additional $300. so that is in addition to Verizon charges. The sign on the building says Verizon.....I was just looking to use a local store, insstead I was spending an extra $300. I had no idea, I called Verizon complaining the collection notice. They looked up my account after a min. I got a dial tone. They hung up on me because they, (verizon) knew I was screwed by Go Wireless and did not want to deal with explaining it to me.
My complaint is I called to cancel my verizon acc. they told me to send $408.27 and I was paid up. I did, I latter got a collection notice from an atty. Aldous & Assoc. in Utah demanding $300 more and a $90 penalty.