Complaint Review: Godaddy .com

 GoDaddy has been what I recommend to clients for hosting for over 6 years. 1. User friendly interface 2. Excellent support 24/7 3. Fair practices I was criticized by many for this preference who hated Godaddy. I did not let that influence me. I was happy w mine and my clients experience w godaddy.com Recently The worlds largest so-called domain and hosting provider has become worse than Comcast to deal with when it comes to financial or customer service needs. One of their management staff informed me that their new policy makes it where they have no ability to contact in anyway the people who set their policies and guidelines. No contact. It is a new rule. The reason I was given was that the refund rate was too high and I'm not making this up or giving you the short version these are all exact words. They essentially have now stolen over $2000 from one of my clients with no intention of resolving it and in fact made it very clear, that there was no possibility I resolving this matter even though I have it recorded that they both agreed it was completely wrong morally. Shame on you Godaddy