Godiva Chocolatier Shipped order after it was canceled. Stonewalled all attempts to contact. Intentional Rip Off. Internet
Christmas chocolates were ordered from Godiva on December 3, 2004. In plenty of time for Christmas delivery. I was promised that my order would be delivered the week before Christmas. On December 21, 2004 the main portion of my order had not shipped. I canceled my total order with the promise to return anything that had already shipped.
On December 22, 2004 Godiva shipped the second part of my original order dispite the cancelation notice. It did not arrive until December 27, 2004. Too late for a gift which was the only intent of this order.
My E-mails (4) were not answered and telephone calls were not returned.
This company hides there address and makes contacting them (getting an answer) impossible. Total lack of Customer Support.
Godiva Chocolatier is owned by Campbell Soup located at:
Campbell's World Headquarters
1 Campbell Place
Camden, NJ 08103-1701
(856)342-4800
The President of Godiva Chocolatier is
Jim Goldman
Paul
Prescott Valley, Arizona
U.S.A.
1 Updates & Rebuttals
Paul
Prescott Valley,Arizona,
U.S.A.
Godiva Chocolatier Rip-Off
#2Author of original report
Sun, February 20, 2005
I attempted to get US Bank to correct my Visa card charge via a Dispute of Charges from Godiva Cholatier. Basis was: shipment of merchandise after the order was canceled and inability to contact the merchant via any means available. US Bank has refused to correct the charges and continues to incorrectly enter the disputed amount and the charges on my visa card.