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  • Report:  #1036409

Complaint Review: GoFlorist.com

GoFlorist.com Overcharged and failed to deliver on time Internet

  • Reported By:
    Dee — Sarasota Florida
  • Submitted:
    Wed, March 20, 2013
  • Updated:
    Wed, March 20, 2013
  • GoFlorist.com
    1109 S. El Camino Real, San Clemente, CA 92672
    Internet
    United States of America
  • Phone:
    800-222-0818
  • Web:
  • Category:

I looked up a florist in Nashville, Tennessee to order a plant to be delivered to a hospitalized family member. Instead of it being a local delivery, it turned out to be a national chain. The selection was not delivered on time and was overcharged by $10 because of a "disclaimer" in the small print. I received a confirmation notice that the charge was $45; today I spoke with a representative who told me that an order needs to be at least $50. That is not stated anywhere on the web site.

Furthermore, I had to call the company four times to get this information and to be assured that the plant was delivered. I emailed the headquarters five times and never received any response. 

I would never do business with them again & I advise you not to either. 

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