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  • Report:  #854912

Complaint Review: www.goingtoday.com

goingtoday.com GoingToday Charged Me and Did not Send Product Internet, Internet

  • Reported By:
    Sam — Erie Colorado United States of America
  • Submitted:
    Fri, March 16, 2012
  • Updated:
    Fri, April 13, 2012

Ordered violin on website for delivery in 7 to 10 days.  Did not recieve product.  Emailed twice and left several messages and have not recieved a response from company.  Not sure where the order is???

2 Updates & Rebuttals


Sam

United States of America

Product Was Recieved, Customer Service was Not Recieved

#3Author of original report

Fri, April 13, 2012

Product was recieved.  Customer service not existant.  Delivery window was exceeded and no response was ever made to my requests for information.  Product was only delivered after disputed credit card charge and contact was made at owners alternate work phone number which I won't put on here as I'm sure they wouldn't appreciate that.  Only order from them if you do not have any immediate need for the product.


goingtoday

Cataula,
Georgia,
United States of America

Dispute was resolved amicably

#3UPDATE Employee

Fri, April 13, 2012

This dispute was resolved b/w the company and the consumer.  Consumer DID receive his item. Company is not sure why he put the comment here on this site.  Proof can be submitted but I am sure he does not want his zip code revealed in Colorado.

Customer Service Manager

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