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  • Report:  #724543

Complaint Review: Golba Group

Golba Group Harassment, Violation of Landlord/Tenant Laws, Physical Threats Gilbert, Arizona

  • Reported By:
    Kortas — Gilbert Arizona United States of America
  • Submitted:
    Mon, May 02, 2011
  • Updated:
    Tue, May 03, 2011

I am writing to you due to a series of events that
transpired this week with Golba Group/Century 21 office located at 1044 North
Gilbert Rd. #1 Gilbert, AZ 85234 (I notice they advertise an address that is
not accurate per their licensing as indicated on their website).  They are
a property management firm based in the SE Valley.  I can hardly think
this is anything close to the only complaint against this organization, but I
present to you evidence both in writing and on video.

 

1)      I
was served with a notice on Monday to inspect property that was to take place
on 04/28/2011 between the hours of 10am and 3pm.

2)      I
contacted Carrie DeRaps at Golba Group/Century 21 via email and advised her
this date is a conflict due to an already scheduled carpet cleaning at
10am.  I have these emails to serve as evidence.

3)      I
offered numerous solutions of which none where good enough.  This is not
an abnormal response from Golba Group/Century 21 as we have had these issues in
the past with this group.

4)      I
was forced to cancel the carpet cleaners due to their refusal to cooperate and
work within an appropriate schedule.

5)      I
advised Golba Group/Century 21 via email this morning (as I have done in
previous inspections) that there are no pictures that will be taken within the
property, to include inside and out.  It was clearly stated that the only
pictures they would be allowed to take would be from the curb of the front of
the property as is all that is allowable by law without consent.

6)      Golba
Group/Century 21 showed up at the property at 2:54pm (only allowing 6 minutes)
to begin their inspection.  A gentleman that I do not know the name of and
Carrie DeRaps were present.

7)      I
noticed a camera in the mans hand and immediately advised him there are no
cameras allowed in the home.  He refused to take the camera back outside
and indicated he would not take pictures anywhere on the property.

8)      Carrie
DeRaps even went as far as saying she is going to take a picture of an outside
tree in the backyard even though it was to her directly that I sent the email
advising her the only place pictures will take place is from the front
curb.  I advised her the only person taking pictures anywhere else will be
me.

9)      This
man ran through the house in a way that I could not be present with him and
Carrie DeRaps.

10)   Due
to suspicions of him taking pictures upstairs, I went up and when asked if he
is taking pictures, he shrugged off the question and redirected.  He was
obviously taking pictures upstairs.

11)   They
then proceeded outside.

12)   They
were outside alone for a short period.

13)   When
I went outside, I was redirected by Carrie in what was a deliberate move on her
part to distract me from the other gentleman in their devious attempt to do
EXACTLY what I have advised them they will not do, and to take pictures on the
property that I hold lawful possession of.

14)   At
one point, I turned and he was blatantly taking pictures as I advised him would
not be done on the property.  He knew of these improper actions as he was
trying to stay hidden around a wall while doing it.

15)   I
immediately told him pictures are NOT to be taken.

16)   He
advised me he is outside and to relax.

17)   I
AGAIN told him no pictures, as he blatantly refused to listen and kept taking
as many pictures as he wanted.

18)   I
approached him with the intent to stop this activity and tempers rose.

19)   Upon
my approach he re-approached me in an aggressive manner and stood in my face
nose-to-nose.  This person was on my property, with MY children present,
doing EXACTLY what we told them not to do.

20)   My
wife witnessed the entire event from the window and immediately came outside.

21)   By
this point (3:00pm on the nose, I have video logged evidence of this) I told
them to leave the property.  He refused.  He told me it wasnt my
property.  I reminded him of what a leasehold agreement was and he
proceeded to tell me yeah, youre the big bad real estate guy in an attempt
to escalate the events.  I remind you that this was MY home, with MY
children watching this person do this.

22)   It
was not my intent to stop an inspection even though their allotted time had
expired, but at this stage, this man was no longer allowed on the property
based on his actions and threats.

23)   I
proceeded back towards the home as the followed immediately behind me in an
obvious aggressive nature.

24)   When
I stopped and turned around, he again got directly in my face in a hostile
manner.

25)   I
was almost left with NO CHOICE but to use physical force as he at this stage
has refused to leave on at least THREE requests to do so. 

26)   He
indicated he was trying to leave. (apparently through me was the only way he
could go?)

27)   I
directed him to the side gate as there was no way this person was coming back
into MY home, with MY children present.  He advised me Im an a**hole on
his way out.

28)   Carrie
at this stage hung around as if she was a welcome guest. 

29)   She
indicated she is not leaving and will wait for the police.

30)   I
told her she will do it out front and not on the property.  Carrie took it
upon herself to open my doors to my children of where she has already been
involved in a hostile encounter that she has caused.  I nearly used force
on her but instead stuck very close to her.

31)   My
5 year old son was noticeably shaken by these events.

32)   The
Police arrived roughly 10 minutes later.  They took both stories.

33)   I
advised the Police Officer while they were standing by Carrie that they could
conclude their inspection should all cameras be left outside the property as I
previously requested both in writing and in person (on video and email). 

34)   At
one stage, Carrie was trying to tell the police she wants the dog removed from
the property that we have a legal right to have as she is on the lease. 
She was obviously angry and trying to do anything to make herself feel better,
including violating our rights under the lease.

35)   The
Police asked them to leave the premises as they refused to earlier.

 

CONCLUSION:

1)      There
is no doubt that the actions of Golba Group/Century 21 where intentional
actions to cause commotion and they purposefully and deviously misdirected me
in a very practiced and professional way to get what it is they were strictly
forbidden to do.

2)      They
have violated my right to the free and enjoyable use of this property.

3)      They
have violated my right to privacy.

4)      They
have taken pictures of my belongs and those of my children unlawfully.

5)      They
have violated my person rights unlawfully by refusing to leave when asked and
directly in front of my children.

6)      They
have caused for my 5 year old son to have fear within his own home asking me if
people are allowed to come in to our home to do this.  Do they have no
common sense at all?????!!!!!!!  They did this in front of a child???

 

ADDITIONAL EVIDENCE:

1)      I
have all emails stored that I speak of.

2)      I
recorded the entire event on video recorder that transpired at the house as
complete evidence of my claims.

a.      
I would like to know who I can present these too
for IMMEDIATE ACTION

3)      I
have documented emails of many instances of bullying and abuse by this organization.

 

With the skill and precision that they attempted to pull
this distraction off, I have to wonder how many times this was practiced on
previous tenants who know less on how to defend themselves on these actions.

 

I will be filing an Injunction Against Harassment, towards
this organization tomorrow.  I expect something will be done to Golba
Group/Century 21 complete and lack of respect towards my rights and the rights
of my family that was forced to watch and hear these ridiculous actions.

 

I thoroughly expect a retaliation from Golba Group/Century
21 tomorrow and the coming days to spite and harass me and my family.  Im
sure their first claim will be that we did not allow this
inspection.   As mentioned, I have their notice and I have video
recordings that will show they were asked to leave after their 3pm deadline was
up, not that I would not have asked them to leave anyway based on their
actions.

 

These actions are despicable and repulsive.  Action
needs to be taken against them to immediately stop this harassment and allow
for reconciliation of the damage they have already done.

 

(There are reasons our home is not allowed to be taken
photos of. Reasons that Golba Group/Century 21 and their actions have now
caused concern and feelings of uncertainty.  Reasons that Golba
Group/Century 21 has limited knowledge of, nor should they.  Yet they have
their own malicious intent at heart.)

 

Evidence these pictures were destroyed and verification and
evidence they were NOT distributed and shared with ANYBODY is an immediate
need.   Reconciliation is next, and Golba Group/Century 21 being
released from management of this property is third. 

9 Updates & Rebuttals


Flynrider

Phoenix,
Arizona,
USA

Just as I thought.

#10Consumer Comment

Tue, May 03, 2011

The OP wrote : "Pictures are not illegal to take.  But it is illegal to take them on private property if you have been asked not to."

   So, as I presumed, you are just making up laws where there are none.   There is no law stating what you say above.  Second, the property managers are authorized agents of the actual property owner, who ultimate exercises private property rights.    Bottom line, your assertion that you have any control over whether pictures are taken is not cut and dried, as you presume.  You can makee up laws and claim your opinions are law, but that won't make it so.

  


Robert

Irvine,
California,
U.S.A.

Again

#10Consumer Comment

Tue, May 03, 2011

Pictures are not illegal to take.  But it is illegal to take them on private property if you have been asked not to
-
Yes if some random person tried to come off the street and take pictures you have every right to stop them, and depending on the situation may be allowed to use force to do so.   However you do not OWN this residence, and the landlord(who is not some random person) does have certain rights.  So I ask this again..show us the law that makes it illegal for a LANDLORD(or their representative) to take pictures if the current resident has asked them not to.  My guess is that you can't and are probably trying to treat this as if you own the property and not just leasing it.

You still haven't answered the other question.  Why do you not want pictures being taken?  To most people that would raise several red flags and make them wonder if there is either something illegal going on, or you have done some severe damage that you are trying to hide.


Kortas

United States of America

Your a tool

#10Author of original report

Tue, May 03, 2011

Perhaps you should get a life I presume?

I am not the only Kortas in the State of Arizona bonehead.  I certainly have not spent time in jail.

How do you take a consumer's concern over a company and try to blame that person.  Get more facts bonehead.  Perhaps you should ask for all the details before making a blank judgment call.

As mentioned before.  I have all documents and video to substantiate.  Why don't you address that.

This is not a random act of hatred towards Golba Group.  This is from continuous harassment over multiple events and they have gone TOO FAR when coming to my home and causing conflict.

If you have ever dealt with Golba Group, you would know what I mean.  My Agent advised me not to get involved with them from the get go.  I should have listene.


Kortas

United States of America

Pictures

#10Author of original report

Tue, May 03, 2011

Pictures are not illegal to take.  But it is illegal to take them on private property if you have been asked not to.

What is so hard about not doing this when you have been asked not to.

This is Golba Group's way of pushing people around and treating people how they should not be treated.


Larry

Phoenix,
Arizona,
U.S.A.

Defendant Kortas, I presume?

#10Consumer Comment

Tue, May 03, 2011

I wondered how you knew so much about the law. Now I know: you have been in a lot of courtrooms, Defendant Kortas.
Youve been charged in the past in Scottsdale (three times), Kingman (twice), and Phoenix. Looks like the last time you were charged in Scottsdale there were some drug/alcohol issues and they had you in jail for awhile. Later on you failed to appear four different times and you failed to pay the fines you agreed to pay.
On another occasion you pleaded guilty to intentional assault in Scottsdale. Looks like you had to attend anger management training that time. I wont ask how that worked out for you.
You got busted in Kingman for driving without insurance and another time for driving on a suspended drivers license.
So you just go ahead and file for your injunction to prohibit harassment. The judge will likely put you in the mental ward for an involuntary assessment and remove your son from your custody as you are both a danger to all around you and a genuine whacko. Your landlord will be able to have you evicted immediately because you are a threat. Good riddance!


Robert

Irvine,
California,
U.S.A.

Sorry

#10Consumer Comment

Tue, May 03, 2011

I am sorry to burst your "paranoia bubble" that you seem to be in but I am not associated with the Golba group/Century 21 in any way, shape or form.

The only thing I see in your report is that they keep attempting to inspect the property and you keep throwing up barriers and what amounts to a temper-tantrum when ever they do.  You keep referencing notices you gave them(which is funny because you are renting from them) stating you are not going to allow pictures.  You reference unspecified laws that state pictures are not allowed. 

So can you post the specific law that states that a landlord is not allowed to take pictures of their property?  After all if what you are saying is true it can only help others right?

I am actually rather curious as to not only what other rant you may go on, but as to why you are so stuck on not allowing pictures in the first place.


Flynrider

Phoenix,
Arizona,
USA

Obviously?

#10Consumer Comment

Mon, May 02, 2011

"This is obviously a rebuttal by Scott Golba pretending to act like someone from Irvine.  It matches the previous email that you hid behind your staff without the ability to rebuttal you as well.  Shall I post that as well?"

   Is it really obvious?   You're quite the detective, aren't you?   Regulars on this site know who Robert is.    It appears that the same paranoia that causes you to act like a goofball with the property manager is rearing it's ugly head here as well.

   Although it has been awhile since I've rented in AZ, I wonder if you could point out what law prevents a landlord or their representatives from photographing the property.   As this is routinely done by property managers all over the state, I have a hard time believing that it is actually illegal for them to do so.


Kortas

United States of America

Wow is right.

#10Author of original report

Mon, May 02, 2011

1) You were notified on numerous occasions that no pictures were allowed on the property outside of the public areas (the curb).

1st Notice: December 2010 when you scheduled 3 inspections inside of 1.5 weeks
2nd Notice: The day the inspection notification was received, I emailed advising no pictures were to be taken.
3rd Notice: The day of the inspection, I again emailed that morning to remind that no pictures were to be taken
4th Notice: The moment the inspector got here, I noticed a camera in his hand and again reminded him no pictures where to be taken.

(Not sure how YOU don't get the point that pictures are not allowed.  What else can one do to possibly notify this is not an allowable practice)

2) There is no terms to the rental agreement that indicate pictures are a forcible issue.
3) There are laws protecting my privacy that allow me to refuse pictures on the property (pictures may be legally taken from the curb as that is public property)
4) I have everything on video and recording to substantiate my claims of harassment and abuse.
5) The reason 3pm worked out is because that is when the inspector started to do exactly what they were legally told not to do.  This would not have been the case if they would have shown up earlier than 2:54 (6 minutes before the inspection).

This is obviously a rebuttal by Scott Golba pretending to act like someone from Irvine.  It matches the previous email that you hid behind your staff without the ability to rebuttal you as well.  Shall I post that as well?

Renters and Realtors : Why would you even take a chance at going with this group.  Take your clients and business elsewhere so you also do not have to deal with Scott in this manner.

They are posting responses acting as if they are someone else.  These rebuttals of a "3rd party" on this site are not those of true 3rd parties.  They are those of Golba Group injecting false and misleading rebuttals to make themselves appear moral.

I can be reached at mike@mikekortas.com for anyone that wants this video and emails in writing.


Robert

Irvine,
California,
U.S.A.

Wow...

#10Consumer Comment

Mon, May 02, 2011

There are 3 sides to every story.  Your side, their side, and somewhere in the middle the truth.  We only have 1 side and it is obviously slanted to your point of view.  Where I bet their side would probably bring an entirely new light on this.

Yes if you are leasing a house/apartment they have to give you notice for any inspections.  Unless it is an emergency they can not just come in anytime they want.  However they apparently did give you notice.  Now not knowing your exact laws or what your lease says pictures MAY be allowed.  From what you wrote it sounds like they had at least a thought that something is going on in violation of the lease terms, and your actions, if anything, made that thought a little more solid in their minds. 

First you convienently had a carpet cleaning appointment for the exact same time.  Then once they entered you out right REFUSED to allow them to take pictures.  Then at exactly 3PM you attempted to kick them out.  I might have missed some points but I think these were the highlights.

The only "commotion" that seemed to occur was caused by YOU and your drama.  Seriously if your 5 year old son is traumatized by this I think you need to look in the mirror as to who is the person who caused that.  I would not be surprised if they do "retalliate" against you and start eviction procedures.

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