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  • Report:  #1090448

Complaint Review: Gold Metal Pools

Gold Metal Pools Disappointed Customer Project Delays,Makes many mistakes on construction of residential pool/spa/building, unresponsive after 3/4 of payment is made. Frisco Texas

  • Reported By:
    Homeowner — Texas
  • Submitted:
    Tue, October 08, 2013
  • Updated:
    Tue, October 08, 2013

Go with Gold Medal Pools if you are willing to work around project delays due to errors in their plans, measurements and calculations.  Expect very poor customer service.  They are very responsive before and upon signing the project contract but after the 3rd payment, do not expect any prompt service.  Expect trips to city hall and HOA meetings to get your project approved.  I'm not a disgruntle employee, I'm a frustrated customer!  Beware before you sign above the dotted line!

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