Gold Standard Auctions Golden State Galleries Failure to deliver paid items. Failure to communicate concerning issue. Missing item in received package. Dallas TX
issue: Products not sent after payment, missing items, grossly overgraded coins.
Fakes represented as genuine (from another buyer).
There are people across the USA with the same issue(s).
I have not been able to get tracking numbers nor any response concerning this issue from Gold Standards (hibid). Their phone messages are full so cannot leave a voice msg. Emails about this issue are not answered or returned. Same with Golden State Galleries (associated w/Gold Standard).
I have over $10k of invoices paid and no product received.
Am researching class action as of this writing.
1 Updates & Rebuttals
John
Buckeye,Arizona,
United States
NGC submitted coins return shows overgrading by GSAuctions
#2Author of original report
Wed, October 05, 2022
Just received this item back from NGC. Seems to be a pattern with this house. Cleaned items and at least 1 grade less than advertised. I'd like to return this item for full refundSent tthis to gold standrad auctions.
reesponse: Gold Standard Auctions Sep 19, 2022 8:29 AM MST Good Morning , I will address your concerns with management to see what can be done in regards to this. In order to have a little extra information, would you be inform what the issue was with Lot 55218 so I can let them know accordingly? responded w/info. nada since. ============================================ what management?