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  • Report:  #845857

Complaint Review: golden rental

golden rental kelly hiatt car scam salt lake city, Utah

  • Reported By:
    sandi o — taylorsville Utah United States of America
  • Submitted:
    Tue, February 28, 2012
  • Updated:
    Sun, April 08, 2012
  • golden rental
    3240s 1100 e
    salt lake city, Utah
    United States of America
  • Phone:
    801-263-2301
  • Category:

i bought a car from them and he sent the title to me after three weeks. the car will not pass emissions when we called to try and work this out with him he was very rude and told us it was our problem now i paid 2700.00 for a radio i was only asking for money back or another car that would pass i a going to media an plan to picket his buisness this week do not trust this company they are a rip off and if ya want to see moreof this come by while i picket he must be stopped i just want a vehicle that will pass

4 Updates & Rebuttals


Got ripped off

Kaysville,
Utah,
United States of America

You're not alone

#5Consumer Suggestion

Sat, April 07, 2012

We wish we had known about the Ripoff Report before purchasing a vehicle from Golden Rentals. Kelly is personable and seems genuine until the deal is sealed. He gave us a verbal 90 day warranty for any mechanical problems with the vehicle. Within a few days of purchase, the check engine light came on.

We contacted him with our concerns. As the conversation progressed, he became agitated and began yelling. He finally referred us to his transmission mechanic, who is in Nephi! Today we took the vehicle to our mechanic to have the diagnostic test performed. We learned the car needs a new transmission at an estimated cost of $2500. 

Based on the experience of Sandra O, I am not holding my breath that this issue will be resolved to our satisfaction.  We will consider legal action if necessary.


sandi o

taylorsville,
Utah,
United States of America

was tricked again

#5Author of original report

Tue, April 03, 2012

golden rental and kelly said they would honor car if i updated this report with something good, well they lied they went to fix car made it code out and now will not honor mechanics work or their shop. I implore anyone looking to buy a car to saty away from this man and this company you will be wscammed


sandi o

taylorsville,
Utah,
United States of America

car being honored

#5Author of original report

Fri, March 02, 2012

after talking to mr kelly again at length he agreed to make sure car would passissions and make sure all would be right


sandi o

taylorsville,
Utah,
United States of America

much much better

#5Author of original report

Wed, February 29, 2012

i went to golden rental today and kelly said he was going to make it right so i am much happier now i will update on when it is all done

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