GOLDEN VALLEY VAN LINES IN LAKEWOOD WA is a moving company that's totally unprofessional and lack good customer service, as my properties were delivered really late and damaged. Also, their customer support was rude and my complaints weren't attended to. Los Angeles California
When I filled out an on line request for my move I did not expect to be deluged with calls,e mails , text messages and phone calls. After speaking with many sales people I decided to hire GOLDEN VALLEY VAN LINES IN LAKEWOOD WA.. The salesman David was the nicest, most knowledgeable, and persistent of the 3 companies that I narrowed it down to. He promised to stay with me thru the entire process. I do not want to go on and on with this review so I am listing below what went wrong and the reasons to stay away from these crooks. 1 - They almost doubled the price at pick up, my guy David disappeared on me 2 - The guy's spoke very little english 3- They did a horrible job of packing my things 4- My delivery was supposed to be 3-5 day's , it took 3 weeks 5- I was screamed at by the customer service girl Christine 6- 30-40 % percent of my items were either broken, pillaged , or smashed 7- Back with Christine again who conveniently did not answer the phone and her voice mail was full 8- Back with David who would also not take my calls Stay away from these crooks, I have filed a complaint with 5 state and federal agencies to try to put them out of business