Complaint Review: Golden West Cycle

My wife and I ordered some plastic for her Yamaha Warrior. We only ordered it from them because they said they could get it in 3 or 4 days and they were the cheapest, or so we thought.

We ordered the items in the color dark blue, the items costed a total of 50.00. With the shipping my total came to 74.00. They charged 24.00 just to ship it.

I had to wait 2 and a half weeks to get this stuff in. When we got it one item was dark blue and shiny (the new style). The other was dark blue (dull and did not fit). I called them that it did not fit and they kept telling me it would. After much debate, they finally said the manufactuer, Maier, didn't make it in my year model. they should have asked me what year model I had when I ordered it, but they didn't. Then they wanted to know what difference it made that one was dull and one was shiny. I told them, "would you want it on your bike"?

So finally they said they would refund the money for the items, which was only $50. We told them to give us the shipping back as well and they agreed. they even said that they would refund the shipping cost, to send these items back to them. But that they would only refund UPS ground, not 1day or 2day. We agreed.

Well I sent the stuff back, and the guy there JOHN said they never told us they would refund shipping, because they can't and won't under no circustances. He called us liars.

Never order anything from these people. They will RIP YOU OFF!

Jim
Pineville, Louisiana