Print the value of index0
  • Report:  #1342611

Complaint Review: Goldstar events

Goldstar events gifts.goldstar.com Refund request Denied Phoenix, AZ Frankie Valli event at Celebrity Theat Nationwide

  • Reported By:
    Lyman — Scottsdale Arizona U.S.A.
  • Submitted:
    Mon, December 12, 2016
  • Updated:
    Mon, December 12, 2016

Sent an email to Goldstar 5 hours before requesting refund due to wife's flue illness.  Received the following from Goldstar. How convenient they received my request one hour late...standard reply to not refund $84.00!

We are very sorry that we weren't able to cancel the tickets. The box office closed sales an hour before you wrote in to us. Once that happens we pay them for your tickets and are no longer able to cancel the order.

Best Regards,
Missy
Goldstar Customer Service

Respond to this Report!