Complaint Review: Good Year Tires

RUN RUN RUN from this Good Year Service Center. They sold me a set of defective tires on Saturday afternoon for $1262. On Sunday we noticed the front right tire was low we put air in it but Monday Morning still low. We called Good Year and said something is wrong with the tire you sold us. We brought it back and they said there was a pin hole and it was to close to the edge and that I needed a new tire. We said all we did was drive the car home on 95 and have not gone anywhere literally 50 miles. They said it is our policy that if it is to close to the edge it is unsafe and actually illegal for us to patch. I said I do not want a patch I want a new tire. After hours of calling Good Year corporate they said the best they could do is $164 for another tire. Under stress because my wife needed to go to Orlando with Guest the next day we agreed. Then they said we need to order the tire and it will be here at 4pm tomorrow Tuesday. We went at 4pm and they said sorry no tire. They said just tell your wife to stop every 8 hours and put air in the tire. I then took the tire to Tire Kingdom they patch it and told me the tire was fine and did not even charge me to fix it. When my wife got back from Orlando she went to Good Year to get the new tire for $164. She instructed them to put the old one in the back of the car. They said sorry for the $164 we keep the old tire. This was never said or implied. They said that's our policy. Now I said they went over the line and that I will take them to small claims court and do everything I can legally to let the public know of this bad service. I will keep you posted and updated. But I suggest you go to a Tire Kingdom or buy your tires online at Tire Rack and have Tire Kingdom put them on. Just got off the phone from corporate and they told me that they are standing by the dealership. Next step small claims court! It is not about the money it is about the RIP OFF