Complaint Review: goodolddaystv.com

Went to Wal-Mart site to check out videos, found what i was looking for, clicked to check it out and was redirected to goodolddaystv. Went ahead and placed order, paid by credit card then waited for my order to arrive.

When order was received i noticed it was from China. Started watching videos and it was awful, very bad quality, has partial episodes, missing episodes, just all-in-all very shabby and shady work. Out of a total of 33 disc with 6 to 8 episodes per disc(basically 230 +/- episodes) there were about 80 that were complete but poor quality.

The only way to contact them was with an e-mail. I was told to make a list of the episodes that were missing and send it to them(they wanted to know the disc # and the name of each episode missing. Once again i e-mailed them asking for a phone # to reach them at because of the number of episodes missing and was told a phone number wasn't available, that e-mail was the only means of correspondence.

They said to send list and they would replace missing episodes. When they received my list of messed up and missing episodes, they replied, If you are not satisfied with your purchase, we offer 2 options: 1. receive a $60.00 refund and Keep collection, or, 2. return the collection and get a full refund (less s&h). I chose #2(i had to pay shipping back to China) I have lost over $ 70.00 in shipping charges and have nothing to show.

They said if i choose to send back the collection they would provide me with a return address with very detailed return instructions.