Complaint Review: Goodyear Certified Tire

Good year in Fontana blew out they my engine. I took my car in for an oil change, after they did it I went home. The very next morning, I started my car and it had a horrible knocking sound. I contacted goodyear and they sent a tech out who proceeded to start the car and heard the knocking. The tech stated that it sounded like the oil filter was loose and the engine wasn't getting enough oil. He called his boss and we had to get my car towed back there. They called me later to tell me that the machine the needed to check my car wasn't at the shop so I had to wait until the next day, but in the mean time they re-did the oil change.

The next day I called them to check on my car and they haven't started working on it.. I eventually had to get my car towed back to the dealership where I bought it from and they told me that my engine had no oil in it and it was blown. I even took my car to the dealership who made my car and they came up with the same result. I emailed the paperwork to goodyear and the called me stating that they were not taking any responsibility for the damage done to my car. I contacted the Bureau of Automotive Repair because this is unacceptable. My car was not making noise when I dropped it off, why was it making noise the next day.

The Manager of this shop told the B.A.R. that they weren't to blame and Kia offered to extend my warranty when I show them my list of oil changes on my car. This car is my job and now, I'be been out of a job since going there. The fact that they refuse to claim their damaging mistakes really hurts me and my family.