Google Money Profit - Raven Media Signed up thinking Google since I do business with adsense. Signed up for $1.95 then charged me $39.99 from my bank! Tried calling put me on hold for 2 hrs. then I did research, I got riptoff! Las Vegas Nevada
Signed up thinking Google since I do business with adsense. Signed up for $1.95 then charged me $39.99 from my bank! Tried calling put me on hold for 2 hrs. then I did research, I got ripoff!
The company called me and when I told them that I cannot log in they just told me try again since I entered wrong information and will get back to me. They play on our ignorance and when they work not helping me immediately, I got worried and tried to call them back and of course no answer. I started checking my bank and they charged me $39.99!
Be careful when signing up and don't click anything, thinking it is associated with legitiment company, do your research first and look it up.
Thanks
Tom
Martinez, California
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Wed, January 09, 2008
First of all let me offer my sincerest apologies to Tom. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the 1st paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we would not have charged Tom had he canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.
When you order our product you must select "Ship My FREE Kit!". Right next to that button is the following statement:
Terms and Disclosures. By clicking "Ship My FREE Kit!" I am ordering the Google Money Profit CD and trial membership for one dollar and ninety-five cents S&H, after the seven-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the fourteen day and twenty one day bonus trials to Grant Master and Network Agenda for seven dollars and ninety-five cents a month and nine dollars and ninety five cents a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Growing Rich W/ Google." Cancel any time at 866-396-5695.
Tom, please contact customer service at the number provided above Monday-Friday 9 am-9 pm Eastern Standard Time. There you will find a helpful agent waiting to assist you with your concerns.
If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.
Sincerely,
Ryan R.