GoogleMoneyProfit - Raven Media charged me $39.99 two days after I was told I had a 21 day trial period. Las Vegas Nevada
One day I saw in an internet ad Google Money Profit, it sounded like a good idea seeing how it was a Google company. I then paid $1.99 to try the free trial. I had not even recieved it in the mail when a representitive called my phone while I was at work, he then told me that my trial period was going to be extended to 21 days and then I would be charged $39.99 if i did not cancel. Sounded good so i said ok.
I finally recieved the cd in the mail about a week later. I anxiously opened it up and put it in my laptop. I carefully read the information taking it very seriously because it sounded to good to be true. I decided to research various websites to become an affiliate of. I thought it would take about 2 weeks to choose one then if it worked I would start paying.
Two days later I had spent lots of time researching websites, I took my lunch break at work. I went to an atm machine and noticed that there was money missing. I then contacted my bank and found out that Raven Media had charged me $39.99. I got very angrey and tried to call the company and got a recording saying they were closed, it had only been two days and they were already charging me money while I was supposed to have a 21 day trial period. I then decided to file a rip off report, I am still going to contact the company but i seriously doubt it will get me anywhere.
Jacob
Seattle, Washington
U.S.A.
1 Updates & Rebuttals
Ryan
Saint George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Tue, January 15, 2008
First of all let me offer my sincerest apologies to Jacob. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the 1st paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we would not have charged Jacob had he canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.
When you order our product you must select "Ship My FREE Kit!". Right next to that button is the following statement:
Terms and Disclosures. By clicking "Ship My FREE Kit!" I am ordering the Google Money Profit CD and trial membership for one dollar and ninety-five cents S&H, after the seven-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the fourteen day and twenty one day bonus trials to Grant Master and Network Agenda for seven dollars and ninety-five cents a month and nine dollars and ninety five cents a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Growing Rich W/ Google." Cancel any time at 866-396-5695.
I have located Jacob's account and have verified that he was contacted and his account was resolved to his satisfaction.
If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.
Sincerely,
Ryan R.