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  • Report:  #1267664

Complaint Review: GoSmart Mobile

GoSmart Mobile GoSmart SAVE AN EXTRA $5 EVERY MONTH WITH AUTO PAY. THERE IS NO TERMS AND CONDITIONS SHOWN THAT MY PLAN IS NOT ELIGIBLE EVEN THOUGH IT IS THE HIGHEST PLAN. Nationwide

  • Reported By:
    Michelle — California USA
  • Submitted:
    Fri, November 13, 2015
  • Updated:
    Fri, November 13, 2015
SAVE AN EXTRA $5 EVERY MONTH WITH AUTO PAY

Make payments quick and easy, and save on eligible plans when you refill your account using Auto Pay. To save $5 next month, sign up for a My GoSmart Mobile Account and set up Auto Pay.

So I set up auto pay and for 2 billing cycles, I did not get any discount as promised on the website. When I called customer support, they explained that only $30 plan is eligible. Mine is $45 and there's no such policy/ terms and conditions which explain the restrictions. 

 

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