Complaint Review: GOVERNMENT GRANT ADVISOR

Thank you for purchasing your membership with Government Grant Advisor. This message is your receipt, and contains important information regarding your order. Please read this entire message and retain it for your reference should you need it.

BILLING AND ORDER INFORMATION:

Your order number is GGA-11101169. Please use this number should you need to contact us.

Your credit/debit card will be billed for $19.99. "IW / GovGrantAdvisor 800-986-2720" will appear on your credit card or bank statement.

ACCESSING GOVERNMENT GRANT ADVISOR:

To access the Government Grant Advisor website, copy and paste the website address below into your web browser. You will need to enter the username and temporary password assigned as shown below.

Website URL: advisor.govgrantadvisor.com

Login Information:

Username:
Password:
The Password shown above consists of one, upper-case alphabetic character, followed by three numbers. The first time you log into the website, you will be required to change your password to something you can remember.

If you cannot access the website or encounter a link that does not work, please make sure that your computer is connected to the Internet. If the link still does not work, please contact us by email and let us know.

ONLINE ASSISTANCE MEMBERSHIP:

You may cancel the Online Assistance Membership anytime during your two-week trial, and your credit/debit card will not be charged for the monthly membership charge for this service. Once this trial period is over however, your credit/debit card will be charged for the monthly membership, and will continue to be charged until cancelled by you.

You may cancel this service at any time by contacting our customer service department by calling toll-free from anywhere from the US or Canada, (800) 986-2720, Monday through Friday, between 9:00 AM and 7:00 PM Mountain Time.

If you have any questions or difficulty using the Government Grant Advisor site, please contact us by e-mail at cs-gga@govgrantadvisor.com, or use the Customer Service link on the website to request help. We will respond to you as soon as possible.

Thanks again for your order, we sincerely wish you the best of success with Government Grant Advisor!

The Government Grant Advisor Team

That's what they say but do not deliver, I was unable to change my password and unable to cancel this "trial period" no one answers the calls, nor returns emails.

Tonda
Bedford Heights, Ohio
U.S.A.