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  • Report:  #1485635

Complaint Review: GovFilingsOnline

GovFilingsOnline Make you think you are getting official documents for your money when they only provide you with an application, so you have to pay twice! Sonoma California

  • Reported By:
    Karen — Dearborn United States
  • Submitted:
    Fri, September 27, 2019
  • Updated:
    Sat, September 28, 2019

I assisted my 84 year old mother in getting another copy of her birth certificate after she was robbed and needed to replace her DL. When searching for the state website in which she was born, this website came up in the search.

It was not clearly evident that it was not the official state vital records webpage. We filled out the entire application, paid the $59.00 fee. 2 weeks latera packet came inthe mail with a filled out application for a new birth certificate with all of the information we had put into the site already with a request for $45.00 more dollars to send directly to the state vital records department with the paper work.

Essentially, we paid $59 for them to print out the information we typed into their site, thinking we had typed it into the state vital records department directly. Rip Off!!!! I tried to get a refund.

My CC company initially credited me, but this company disputed the charge citing a technicality that we had checked a box agreeing to pay. Of course I did. I thought i was dealing directly with the State of New York! Do not use this service and tell all your friends!

1 Updates & Rebuttals


The Dog

United States

What Is Wrong With You People?

#2Consumer Comment

Sat, September 28, 2019

 I went to the website and within five seconds...FIVE SECONDS...I saw the disclaimer which told me they were NOT part of ANY government entity. This was on the FIRST PAGE under "About Us"! It was BLACK letters on a WHITE background!

They didn't "make you" do anything! YOU failed to do what anybody with half a brain would do...READ what you were getting involved with! There was NOTHING buried about this. It was in PLAIN SIGHT which ANYBODY could read!

Now you come here to fully admit lack of common sense and to blame them for what YOU failed to do! What in the he-- is wrong with you people?

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