G-plans Program G-Plans Online Ozempic Prescribers G-Plans RX Program G-Plans Customized Nutrition Programs G-Plans Weight Loss Programs I tried to cancel subscription 20 mins after online ordering and got NO response, still 3 days later NO reply & NO C/S line answer. San Diego CALIFORNIA
According to this company's website, as long as the customer cancels within 72 hours of ordering, they will issue a full refund. I have tried everything under the sun to cancel my subscription including 5 emails sent; two demanding a response, of course the only reply I received was an automated email demanding that I choose a medication in order for them to prescribe one for me - Needless to say, I did NOT.
I have called the customer service # several times, I get no answer. I have also chatted with their automated online chat service where I DID receive a confirmation email that had a CS ticket # along with a copy of the chat including my request to cancel & demanding a full refund; therefore I assumed that in itself was confirmation of both. I've yet to receive any type of refund. Instead, I continually receive emails demanding that I choose a prescription medication.
I reported them to the BBB, along with 100's of others and it seems there is nothing more I can do at this point. I will continue with my calling & emails for now.