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  • Report:  #1419445

Complaint Review: grand bahama cruise line

grand bahama cruise line will not honor six month time extension Palm Beach Florida

  • Reported By:
    tom — Lima Ohio United States
  • Submitted:
    Wed, December 27, 2017
  • Updated:
    Wed, December 27, 2017
  • grand bahama cruise line
    one e. 11th st
    Palm Beach, Florida
    United States
  • Phone:
    800-291-1933 800-237-3
  • Category:

Orignal time limit was 18 months (september 1, 2015 to march 1,2017).     Got 6 month extension , (march 1,2017 to september 1, 2017).   Called  july 2017 because wife  was in hospital with serious stroke and could not take cruise. person I talked to gave me a complimentary six month extension due to my wife's health ( september 1, 2017 to march 1, 2018 ). Have tried to book trip for several weeks and I am being told my time limit has expired. they are not honoring my last 6 month extension.

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